Does Hyperoptic pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyperoptic employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Hyperoptic. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hyperoptic?

57% of Hyperoptic employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyperoptic 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hyperoptic?

Customer Service Representative (16) , Engineer (11) , Business Development Executive (10) , Manager (8) , Project Manager (8) , Network Splicer (6) , Project Engineer (6) , Customer Service (5) , Customer Service Agent (5) , Director (5) , Fibre Engineer (5) , Field Team Manager (5) , Lead Fibre Engineer (5) , Sales (5) , Sales Associate (5)

What are the pros of working at Hyperoptic according to real employee reviews?

"Great people and can do attitude" ((in 39 reviews)); "Great atmosphere and colleagues." ((in 31 reviews)); "Work life balance is good" ((in 12 reviews)); "Good benefits, a lot days off" ((in 12 reviews)); "yearly bonuses (depending on the position)" ((in 7 reviews))

What are the cons of working at Hyperoptic according to real employee reviews?

"Bad management" ((in 23 reviews)); "Managers haven’t got a clue." ((in 17 reviews)); "The salaries are low, and the working conditions have been deteriorating year after year." ((in 13 reviews)); "functions only exists because the leadership team have allowed and enabled it." ((in 9 reviews)); "Work load, every communication goes through CS and we are expected to provide solutions for things that are out of our scope." ((in 9 reviews))

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Hyperoptic

Hyperoptic Reviews

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3.4

57% would recommend to a friend

(453 total reviews)

50% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.5

Work/Life balance

3.4

Culture and values

3.3

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Hyperoptic has an employee rating of 3.4 out of 5 stars, based on 453 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyperoptic employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

453 reviews

5.0

30 Mar 2026

Nice place

Financial analyst

Recommend

CEO approval

Business outlook

Pros

Friendly bunch with a nice office. Offers bonus.

Cons

Startup vibe which can be a con for some.

Hyperoptic Response

Thank you for taking the time to share your feedback. It’s great to hear that you’ve had a positive experience. Your input helps us understand what’s working well and how we can continue to build a culture and environment where people can perform at their best. If you’d like to share anything further, please feel free to connect with your Employee Voice Champion or your Line Manager. Thank you again for your feedback, The Culture & Engagement Team

5.0

8 Feb 2026

Great company to work for

Busienss development specialist

Recommend

CEO approval

Business outlook

Pros

commission scheme remote work company culture work life balance

Cons

no clear career progression for sales

Hyperoptic Response

3mo

Thank you for taking the time to share your feedback and for recommending Hyperoptic. We’re glad to hear you’ve had a positive experience and appreciate your feedback regarding career progression. We continue to invest in clearer career pathways, manager development conversations and internal opportunities to help employees grow within the business.Thanks again for sharing your feedback. The Culture & Engagement Team

5.0

22 Jan 2026

Good company is to work for

Residential sales advisor

Recommend

CEO approval

Business outlook

Pros

Great employee benifits professional work environment

Cons

Nothing to say for now

Hyperoptic Response

3mo

Thank you for taking the time to share your feedback. We’re glad to hear that you appreciate our employee benefits, professional work environment and so far, your experience has been a smooth one. Thanks again for your thoughtful review. The Culture and Engagement Team

Viewing 1 - 3 of 453 Reviews

Jobs at Hyperoptic

Employee Relations & Policy Manager

Head of Health & Safety

Hammersmith, England

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Director Risk & Compliance