Does Helpshift pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpshift employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Helpshift. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Helpshift?

60% of Helpshift employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpshift 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Helpshift?

Software Engineer (33) , Senior Software Engineer (7) , Sales (4) , Software Development Engineer (SDE) (4) , Software Engineer II (4) , Implementation Engineer (3) , Intern (3) , Product Manager (3) , Senior Marketing Manager (3) , Account Executive (2) , Frontend Engineer (2) , Implementation Specialist II (2) , Machine Learning Engineer (2) , Software Artisan (2) , Software Development Engineer In Test (SDET) (2)

What are the pros of working at Helpshift according to real employee reviews?

"Great people to work with" ((in 28 reviews)); "Supportive team" ((in 11 reviews)); "Good Work Culture" ((in 8 reviews)); "2. Supportive & friendly colleagues" ((in 7 reviews)); "I’m grateful to be part of such a positive work environment!" ((in 5 reviews))

What are the cons of working at Helpshift according to real employee reviews?

"Lack of power with middle management who actually know things." ((in 11 reviews)); "No bonus, stock options etc" ((in 5 reviews)); "Leadership is not strong, and there is no long" ((in 4 reviews)); "Managers don't own up their mistake" ((in 3 reviews))

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Helpshift

Helpshift Reviews

3.3

60% would recommend to a friend

(159 total reviews)

Eric Vermillion

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (159 reviews)

Helpshift has an employee rating of 3.3 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpshift employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

159 reviews

5.0

24 Jun 2026

Nice place to work with great teamwork

Software engineer

Recommend

CEO approval

Business outlook

Pros

Nice place to work and teamwork

Cons

No cons to work at helpshift

5.0

24 May 2026

Good work culture with supportive team and no pressure

Sdet-2

Recommend

CEO approval

Business outlook

Pros

Work culture is good No pressure Supportive team

Cons

No cons to mentioned as such everything is perfect

5.0

16 May 2026

Best company for AI

Lead ai engineer

Recommend

CEO approval

Business outlook

Pros

All pros, excellent management of AI team, especially the engineering manager and CTO. Latest tech and amazing team.

Cons

Nothing which I faced during my time

Viewing 1 - 3 of 159 Reviews

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