Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (13) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 97 reviews)); "Socially conscience & good pay" ((in 60 reviews)); "In my opinion this is a great company overall great to work from home with a lot of flexibility" ((in 57 reviews)); "Great agents and people." ((in 56 reviews)); "Good work life balance" ((in 38 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 81 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 41 reviews)); "Leadership is poor and doesn’t listen" ((in 32 reviews)); "Appalling favoritism." ((in 28 reviews)); "You also earn a quarterly bonus for the QA (Quality Assurance) calls." ((in 8 reviews))

What are employees saying about Healthfirst redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst redundancy and their outlook for job security at Healthfirst in 2026.

Healthfirst Reviews

3.4

56% would recommend to a friend

(1,093 total reviews)

Pat Wang

69% approve of CEO

49% positive business outlook

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

15 May 2026

Friendly and flexible remote work with long training weeks

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Friendly, remote, flexible, good pay w experience

Cons

Long weeks of training Monday - Friday for 8 weeks

5.0

15 Apr 2026

Great benefits, but hard to grow professionally

Customer service representative

Recommend

CEO approval

Business outlook

Pros

great benefits for family and health

Cons

hard to grow in the company

Healthfirst Response

1mo

Thank you for your feedback, we value the insights of our current and former team members. We will take your feedback into consideration as we focus on continuous improvement. We wish you all the best in your career.

5.0

9 Apr 2026

Director

Recommend

CEO approval

Business outlook

Pros

Great company mission and leadership

Cons

No defined plan for growth

Healthfirst Response

2mo

Thank you for the feedback. Healthfirst offers opportunities for you to grow your career and your skill set through training and development, and annual goals. Please talk with your manager about your career aspirations and explore opportunities that are available to you.

Viewing 1 - 3 of 1,093 Reviews

Jobs at Healthfirst

Investigator, Special Investigations Unit | Remote

Forecast Planning Analyst

Medical Peer Reviewer

Remote

·

US$123K - US$188K /yr

(Employer provided)

View job

CCO Service Agent – Bilingual - 100% Remote

Bilingual Call Center Rep (Relationship Coordinator)

Healthfirst

Healthfirst Reviews

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Reviews by job title

Friendly and flexible remote work with long training weeks

Great benefits, but hard to grow professionally

Director

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