Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at HGS. This rating has been stable over the past 12 months.

How satisfied are employees working at HGS?

54% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (682) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are employees saying about HGS redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS redundancy and their outlook for job security at HGS in 2026.

HGS Reviews

3.3

54% would recommend to a friend

(5,008 total reviews)

Venkatesh Korla

71% approve of CEO

52% positive business outlook

HGS has an employee rating of 3.3 out of 5 stars, based on 5,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

5.0

17 Jun 2026

Amazing company!

Customer support specialist

Recommend

CEO approval

Business outlook

Pros

Great management and supportive team. Incredible benefits Team meetings annually. Work-life balance. HR is very active & one call away.

Cons

Strict SL policy. My account has very limited staffing.

5.0

9 Jun 2026

Supportive training in a fast-paced environment

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Training provided, very supportive throughout the learning phase Great place to work

Cons

Nothing i can think of

HGS Response

3w

Thank you for your kind words and positive feedback! We're delighted to hear that you found the training and support valuable. Wishing you continued success and a rewarding journey at HGS.

5.0

4 May 2026

Great company to work for

Csa - customer service associate

Recommend

CEO approval

Business outlook

Pros

Great company to work for

Cons

I don’t have any con

HGS Response

1mo

Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!

Viewing 1 - 3 of 5,008 Reviews

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Reviews by job title

Amazing company!

Supportive training in a fast-paced environment

Great company to work for

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