Does GroupSource pay their employees well?

According to anonymously submitted Glassdoor reviews, GroupSource employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at GroupSource. This rating has been stable over the past 12 months.

How satisfied are employees working at GroupSource?

58% of GroupSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GroupSource 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at GroupSource?

Customer Service Representative (5) , Customer Care Representative (CCR) (3) , Claims Adjudicator (2)

What are the pros of working at GroupSource according to real employee reviews?

"Nice people" ((in 7 reviews)); "Great working environment" ((in 3 reviews))

What are the cons of working at GroupSource according to real employee reviews?

"I worked at GroupSource and had a deeply frustrating experience due to poor management and lack of fairness in the workplace." ((in 3 reviews)); "Training was ineffective and I was blamed for the whole thing." ((in 3 reviews))

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GroupSource

GroupSource Reviews

3.2

58% would recommend to a friend

(31 total reviews)

Gary Mitchell

84% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.6

Career opportunities

3.5

Culture and values

3.5

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

GroupSource has an employee rating of 3.2 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GroupSource employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

31 reviews

5.0

1 May 2025

.

Customer care representative (ccr)

Recommend

CEO approval

Business outlook

Pros

Very good company to work for

Cons

Very stressful position to work

5.0

15 Jun 2024

Great company

Case manager

Recommend

CEO approval

Business outlook

Pros

People are nice, great company to work with!

Cons

Always busy High volume of workload

5.0

10 May 2024

Great Team

Customer care representative (ccr)

Recommend

CEO approval

Business outlook

Pros

Amazing support and work culture.

Cons

No complaints so far as my experience has been great.

Viewing 1 - 3 of 31 Reviews

Jobs at GroupSource

Member Services Representative

Bilingual (French) Member Services Representative