Does First Citizens pay their employees well?

According to anonymously submitted Glassdoor reviews, First Citizens employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at First Citizens. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at First Citizens?

87% of First Citizens employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Citizens 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Citizens?

Bank Teller (12) , Analyst (9) , Customer Service Representative (CSR) (7) , Customer Service Representative (6) , Manager (3) , Teller (3) , Credit Analyst (2) , Customer Account Representative (2) , Intern (2) , Investment Analyst (2) , Operations Officer (2)

What are the pros of working at First Citizens according to real employee reviews?

"Staff is nice" ((in 3 reviews)); "Work environment is fast" ((in 3 reviews)); "great people and a lot of branches" ((in 3 reviews))

What are the cons of working at First Citizens according to real employee reviews?

"Long hours, little incentive by management" ((in 3 reviews)); "poor management and honestly all I can really add" ((in 3 reviews)); "culture, bad supervisors, mall hours" ((in 3 reviews)); "work life balance was difficult" ((in 3 reviews)); "Salaries are low" ((in 3 reviews))

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First Citizens

First Citizens Reviews

3.8

87% would recommend to a friend

(77 total reviews)

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (77 reviews)

First Citizens has an employee rating of 3.8 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

77 reviews

5.0

10 Oct 2025

Good

Analyst

Recommend

CEO approval

Business outlook

Pros

Great environment to grow and develop

Cons

Can’t think of any right now.

5.0

29 Jan 2025

A great place to work

Senior business analyst

Recommend

CEO approval

Business outlook

Pros

Encourages growth and development of employees Concerned with keeping High Performing employees

Cons

Some work life balance required

5.0

23 Nov 2024

Good company

Analyst

Recommend

CEO approval

Business outlook

Pros

great culture at this company

Cons

slow mgmt at this company

Viewing 1 - 3 of 77 Reviews

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