Opportunity to grow your skills while making an impact - VP Account Management ZenCity Employee Review

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities to lean in, grow and do meaningful work.

Cons

Startup to scaleup culture. There are structures, processes and data management that are worth improving on.

Explore other reviews about ZenCity

1.0
19 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Aside from pay being decent, there are no others.

Cons

Lack of training. Lack of communication. Team members would leave during training and not communicate leaving other team members in the dark. Two team members can do the exact same work and one will be punished for it saying that it is not up to their standards while the other team members can do identical work and be praised. They do not like feedback or suggestions. If you give an honest opinion, you will be judged and probably will lose your job. HR is the absolute worst and cannot be trusted. Anything you say to them will go back to the team and you will be disciplined. Many employees will tell you they’ve been on PiPs and it is a way to build your character and help you succeed at your job. It is actually a way for HR to fire you, you cannot actually succeed. Nothing you do will be right, they can give you a goal, you meet it and then they tell you the goal had moved. It hard to work with people when you cannot trust them no matter how hard you work, they will say you aren’t. Management does not want to hear feedback, does not want to accept they have cliques and favoritism. Some managers are so bad that if you do not do something exactly how they would, the you are wrong. I wouldn’t suggest this software or this company.

3
2.0
7 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- flexible time off -few cool people to work with -passion project

Cons

-favoritism is a huge issue here. People are often promoted bc of their loyalty and not their experience. -management is MICROmanagement. I’ve never felt less of a capable colleague here. You’re being told what to do at every turn. -CEO has his hand in every cookie jar. He is passionate about all of this, but I think he’s the main issue here. He favors everyone abroad and forgets that the US staff is the one running the show. -lack of salary. Asking for a raise here is pointless. They leverage this against you and then try to say that no one else is getting a raise, meanwhile you’re way below market value here. -product fit. Not sure that government wants to pay for a platform that doesn’t actually do what it says it will. Very difficult to break into markets Overall what I’ll say is that they’re very good at selling the company at first and then when you get there, it’s a bait and switch and you’re blamed for everything rather than management every taking accountability. A lot of this is cult like. Super unqualified people in higher positions which ruins the entire culture because it shows the hard workers you won’t get promoted unless you kiss the ring.

4
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