Toxic culture & burnout! - Anonymous employee Neighborly® Employee Review

1.0
22 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still some really nice people who work there and who seem to truly care about the company, the culture, and team environment. Many of them still carry the positive spirit of the previous CEO and leadership team.

Cons

The new executive team has adopted what feels like the most profound Us vs. the little people mentality. The CEO likes to paint a picture of “Joe Working Man” who faced great poverty and adversity growing up which fuels his current approach to leadership, which would be fine if he (and the rest of the c suite team) weren’t living in luxury while those of us on the front lines work long hours coming home exhausted from burnout weren’t barely scraping by on extremely low wages. They also regularly promote sycophants who are gifted at perpetuating the negativity, extreme burnout and dangerously toxic culture. Many long-time employees have been forced to leave due to health-related issues stemming from the high demands from the leaders, general low respect, and barely livable wages.

avatar
Neighborly® Response
7mo
Thank you for sharing your feedback. We recognize that leadership transitions can create challenges, and we are committed to strengthening communication and alignment across the organization. We take concerns around workload, balance, and compensation seriously and continue to review these areas as part of our ongoing efforts to support our associates and ensure long-term growth. While we may not always get it right, we remain focused on improving and building a workplace grounded in accountability, respect, and performance. We appreciate your contributions and wish you the best moving forward. In the spirit of transparency and accessibility, core values of our leadership team, we would welcome the opportunity to connect and better understand your experience. If you're open to a conversation, please reach out to us at people.services@nbly.com. We're here to listen and learn.

Explore other reviews about Neighborly®

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This company is the best I have worked with.. Here are the reasons. 1. The best compensation. 3 times the market standards. 2. Stock options. 3. No compulsion to come to office. 4. Extremely flexible work timings. 5. Zero pressure work environment. 6. Extremely good perks. 7. No matter what happens on business side, people are the first priority for the conpany

Cons

No cons at all to be mentioned.

avatar
Neighborly® Response
3d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found Neighborly to be a rewarding place to grow your career over the years. We appreciate your kind words about our flexibility, benefits, and people-first culture. Thanks for being part of the Neighborhood and for all you do to help make Neighborly a great place to work!
5.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

Cons

As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

avatar
Neighborly® Response
1w
Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!
See reviews by: Helpful|Rating|Date|All