Good management and flexible hours, but no commissions - Part Time Sales Assistant Fastenal Employee Review

I like my coworkers and my GM is a good .

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

You get to meet great people along the way. POS system is a great tool.

Fastenal does not do performance reviews. Trying to get a raise is near impossible. When you ask for a raise they upper management says that you need to sell more..... Fastenal seems like it's trying to weed out there tenure employees and higher college grads with no experience and little pay to replace seasoned personnel.