Does Capsule pay their employees well?

According to anonymously submitted Glassdoor reviews, Capsule employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Capsule. This rating has decreased by 21% over the last 12 months.

How satisfied are employees working at Capsule?

26% of Capsule employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capsule 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Capsule?

Pharmacy Technician (35) , Pharmacy Experience Agent (18) , Pharmacist (12) , Software Engineer (10) , Courier (9) , Certified Pharmacy Technician (8) , Pharmacy Experience Associate (8) , Pharmacy Intern (7) , Courier Driver (5) , Growth Associate (5) , Manager (5) , Operations (5) , PX Agent (5) , Customer Service Representative (4) , Delivery Driver (4)

What are the pros of working at Capsule according to real employee reviews?

"The people are great!" ((in 25 reviews)); "Good team and fun environment" ((in 15 reviews)); "Work from home, decent benefits" ((in 12 reviews)); "great coworkers" ((in 9 reviews)); "Pay and benefits were good." ((in 9 reviews))

What are the cons of working at Capsule according to real employee reviews?

"Poor management and organization between leaders" ((in 23 reviews)); "Poor leadership" ((in 13 reviews)); "Then I followed up with the manager 4 times over the course of 3 weeks, still no response, completely ghosted." ((in 11 reviews)); "Upper management is bad" ((in 8 reviews)); "Unfettered growth and immediate layoffs brought down morale of the employees" ((in 7 reviews))

What are employees saying about Capsule redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capsule redundancy and their outlook for job security at Capsule in 2026.

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Capsule

Capsule Reviews

2.9

26% would recommend to a friend

(337 total reviews)

Eric Kinariwala

35% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity and inclusion

2.7

Work/Life balance

2.6

Culture and values

2.6

Senior management

2.3

Compensation and benefits

2.3

Career opportunities

Capsule has an employee rating of 2.9 out of 5 stars, based on 337 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capsule employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

337 reviews

5.0

6 Mar 2026

Impact

Associate director

Recommend

CEO approval

Business outlook

Pros

Make a huge impact, recognition, visibility, fast-paced. People first!

Cons

Too fast for some but not for me.

5.0

1 Feb 2026

Modern take on retail

Pharmacist

Recommend

CEO approval

Business outlook

Pros

Technology, innovation, disrupter in retail pharmacy

Cons

Difficulty as a start-up managing costs vs revenue in an existing field

5.0

10 Dec 2025

Happy pharmacists & patients

Pharmacist

Recommend

CEO approval

Business outlook

Pros

Professional development & Work-life balance

Cons

It is a start up, mid size company.

Viewing 1 - 3 of 337 Reviews

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Jobs at Capsule

AI Engineer

Los Angeles, CA

US$102K - US$163K /yr

(Glassdoor Est.)

View job

Delivery - Biker (Part-Time) - New York, NY

Delivery - Driver (Part-Time) - All NYC areas

Courier - Driver (Part-Time) | FL - Miami Pharmacy

Courier - Driver (Part-Time) | GA - Atlanta Pharmacy

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Impact

Modern take on retail

Happy pharmacists & patients

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