Does CapMetro pay their employees well?

According to anonymously submitted Glassdoor reviews, CapMetro employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CapMetro. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CapMetro?

66% of CapMetro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CapMetro 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at CapMetro?

Bus Operator (5) , Project Manager (4) , Customer Service Representative (3) , Operator (3) , Anonymous (2) , Director (2) , Program Manager (2) , Technical Project Manager III (2)

What are the pros of working at CapMetro according to real employee reviews?

"Decent pay and a 20 year mission to approach" ((in 6 reviews)); "The people are great and the work we get to do to serve the city is awesome." ((in 6 reviews)); "great benefits, decent salary, shift work" ((in 6 reviews)); "Friendly staff and coworkers in operations." ((in 3 reviews)); "Offering remote work and flexible schedules for certain roles." ((in 3 reviews))

What are the cons of working at CapMetro according to real employee reviews?

"There is a definite and methodical process of abuse from management as well as the customers." ((in 7 reviews))

What are employees saying about CapMetro redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapMetro redundancy and their outlook for job security at CapMetro in 2026.

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CapMetro

CapMetro Reviews

3.2

66% would recommend to a friend

(75 total reviews)

Dottie Watkins

82% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (75 reviews)

CapMetro has an employee rating of 3.2 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapMetro employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

75 reviews

5.0

23 Jun 2026

Great work/life balance but confusing management changes

Business intelligence developer

Recommend

CEO approval

Business outlook

Pros

Great work/life balance and people

Cons

Management is changing and the goals are changing which reflects as confusing expectations

5.0

25 Jun 2025

Right position right time

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Understand my strengths and experiences. Allows me to grow

Cons

Pay can be tight depending on area

5.0

28 Jul 2024

My experience with cap metro

Bus operator

Recommend

CEO approval

Business outlook

Pros

Steady pay air condition buses

Cons

Takes 5 years to get a decent run. Dispatch and radio are hard to communicate with. Dealing with rude customers and customers with mental health issues.

Viewing 1 - 3 of 75 Reviews

Jobs at CapMetro

Dispatcher, Public Safety

Manager, Vehicle Maintenance

Austin, TX

View job

Service Coordinator II