Mission As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology.
Description For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).
Gold Stevie: Contact Center Leader of the Year, Gold Account Management Team of the Year, Innovation in Customer Service, Stevie Awards for Sales and Customer Service, 2026
‘Innovator’ Status in Avasant’s CX Center Business Process Transformation RadarView™ Assessment 2025-26, Avasant, 2026
ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).
To get a job at ResultsCX, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at ResultsCX and prepare for tough questions.
Overall, 63% of employees would recommend working at ResultsCX to a friend. This is based on 2,148 anonymously submitted reviews on Glassdoor.
65% of job seekers rate their interview experience at ResultsCX as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at ResultsCX.