How do employees rate Hiver?

Employees rate Hiver 3.8 out of 5 stars based on 210 anonymous reviews on Glassdoor.

How can I get a job at Hiver?

To get a job at Hiver, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Hiver and prepare for tough questions.

Do people recommend working at Hiver?

Overall, 68% of employees would recommend working at Hiver to a friend. This is based on 210 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Hiver?

70% of job seekers rate their interview experience at Hiver as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Hiver.

How do employees rate the business outlook for Hiver?

60% of employees think that Hiver has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

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Hiver

Hiver Snapshot

3.8

based on 211 ratings

68% would recommend to a friend

Niraj Ranjan Rout

77% approve of CEO

1 OfficeLocations

Life at Hiver

Company updates

Hiver

Hiver is an AI-native help desk designed for businesses that have complex support interactions - think tickets that require inputs from multiple people and information from multiple systems and platforms, the kind you usually see in B2B/SaaS setups. Hiver offers two products - Hiver in Gmail (HiG) transforms your Gmail into a powerful helpdesk with shared inboxes like support@ and info@. Hiver Omni is an omnichannel customer service platform that brings together email, live chat, Slack, voice, customer portals, and other channels in a single workspace. 10,000+ teams across the globe trust Hiver with their support function - the likes of Gusto, Flexport, Bynder, and Ping Identity. The platform is built with enterprise-grade security (SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant). Importantly, Hiver never stores or accesses your emails, keeping sensitive data protected. And if you ever need help, Hiver's 24/7 human-led, support team is always there, no matter what plan you’re on....Show more

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Jobs at Hiver

Director of Product - Omni

Legal Consultant - Voice/Telephony (USA)

India

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Employee reviews at Hiver

Hiver has an employee rating of 3.8 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hiver employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by category

3.9

Compensation and benefits

3.8

Work/Life balance

3.7

Culture and values

3.7

Diversity and inclusion

3.6

Career opportunities

3.4

Senior management

Employee reviews

Anonymous employeeCurrent employee

4.0

associate

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