Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.
Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.
In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.
Job Position Summary
We are seeking a Senior Product Designer to chart the course of our fleet-management ecosystem—the digital bridge connecting office crews, seafarers and vessel owners
Navigating the full lifecycle from uncharted discovery to deep-water delivery, you will:
- Steer research-driven decisions and reinforce our Fleet Design System—the blueprint for our digital hull.
- Integrate AI‑powered capabilities into our flagship platform supporting 600+ ships and 25,000 seafarers.
- Empower owners with Strategic Command to manage cost, risk and operational clarity.
- Partner across technical crews to deliver seaworthy, mission‑critical features.
Key Roles and Responsibilities
As a Senior Product UI/UX Designer, your typical day will include:
1. Charting & Delivering the Voyage (End‑to‑End Design + Design System
- Own the full design process across web and mobile — from research and IA through high‑level concepts and detailed design
- Drive structured alignment across IA, information flow, high‑level flows, and detailed designs.
- Balance user needs with business goals, technical constraints, and fleet‑wide operational realities
- Strengthen/evolve our design system to maintain consistency and quality, ensuring component consistency with developers
2. ️ Keeping the Digital Shipyard Shipshape (Workflow, Handoffs & Quality + Collaboration)
- Proactively manage timelines, identify risks early, and chart remedy paths
- Contribute measurable improvements in design workflows and project KPIs
- Use AI‑supported workflows to accelerate prototyping, ideation and pattern generation
- Inspire stakeholders and cross‑functional partners by showcasing best-in-class UX, promoting best practices, and improving collaboration rituals
- Mentor junior designers and ensure design quality across teams
3. Surveying the Seas Ahead (Research, Evaluation & Analytics)
- Plan and conduct qualitative and quantitative research, including user interviews, persona mapping, landscape review, and summative testing
- Translate insights into actionable design strategies, journey maps and opportunity frameworks
- Perform Google Analytics (GA4)‑driven usage analysis, evaluate live behaviours, and design tagging strategies to guide data-informed product improvements
4. Powering the Future Fleet (AI‑First Experiences & Innovation)
- Create AI‑supported or AI‑first workflows with probabilistic outcomes that elevate user efficiency and reduce operational costs
- Design advanced data visualisation and analytics views for tactical decision‑making
- Monitor industry trends, conduct competitive analysis, and embed innovation into the product roadmap
- Evaluate AI‑generated insights and integrate them into design strategy
Relationship
INTERNAL:
- Internal Product Owners & Stakeholders
- Product Teams (based in HK & India); Development, Ops & Support (based in HK & India);
EXTERNAL
- Interaction with suppliers and/or third-party solutions
Job Experience, Functional Knowledge and Qualifications
ESSENTIAL:
- 4–7+ years’ experience in UX/Product Design for complex, multi‑platform systems
- Portfolio showing systems‑level thinking, research‑led decisions, and measurable impact.
- Strong skills in research planning, usability testing, behavioural analytics, and insight translation.
- Proven ability to present and defend design decisions to senior stakeholders with clear storytelling
- Demonstrated contribution to product strategy and KPI‑aligned UX outcomes
- Excellent collaboration and facilitation across engineering, product, marketing, and leadership teams
- Expertise in Figma, component‑based design, and confidence with (or motivation to learn) AI/LLM‑driven workflows
DESIRABLE:
- Experience designing AI‑supported experiences, data visualisation dashboards, or mobile-first solutions
- Familiarity with HTML/CSS/JavaScript enough to collaborate effectively with development teams
- Experience in maritime, logistics, or safety‑critical environments
- Bachelor’s degree in HCI, Design, or equivalent practical experience
Competencies
- Analysis and Problem Solving: Uses a systematic approach to root cause analysis on complex problems to identify underlying trends and put forward well-thought-out solutions to address the causes and reduce risk.
- Listening and Communicating: Is effective in communicating his vision with a wider audience. A good communicator knows when to use which channel, and which tone of voice in order to drive maximum impact.
- Collaboration, inclusion, and teamwork: A great team player is proactively going out there to encourage, support and recognize work performed by others. The person is always trying to find common ground to share his ideas and experience.
- Customer focus: Understands the needs of the customer clarifying requirements and expectations. Adapts as necessary to changing requirements and is responsive, helpful with all requests. Sets high quality for service delivery.
- Planning and Organising: Uses the supplied tools for structured planning for optimal time use. Balances competing priorities. Promptly updates people when plans change and keeps updated on progress. Adjusts own plans based on FML strategies and plans.
- Initiative: Always looks for opportunities to improve efficiency and effectiveness in his own and other peoples work.
- Accountability: Responsible for delivery own work without unnecessary supervision. Always demonstrates integrity and ethical behaviour being a role model for others. Invites constructive feedback adjusting actions accordingly. Thinks through mistakes made and finds ways to prevent recurrence.
- Resilience and managing wellbeing: Is willing to take on additional unplanned urgent tasks when required without sacrificing performance standards. Knows how to priories and break down tasks, and when to escalate to his managed to manage pressure.
- Adaptability: Seeks to understand the rationale for changes at Fleet looking for different perspectives to facilitate and positively contribute to the initiatives within the team and themselves.
Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.
