Hong Kong Tramways is owned by RATP Dev Group, has been operating tram service in Hong Kong since 1904. Hong Kong Tramways is committed to providing passengers with a high level of service, with continuous enhancements in service quality and tram facilities. It has always been our goal to deliver a safe, economical & convenient ride for our passengers, as well as provide a caring work environment to our employees. Beyond its historic operation, Hong Kong Tramways is exploring new projects and business opportunities and can offer mobility possibilities within its parent company, thus providing personal development perspectives to our employees.

Responsibilities:
Quality Management & Process Control

Develop and maintain engineering department policies, procedures, work instructions (WI);

Establish and maintain operational quality control processes;

Support continuous improvement initiatives for maintenance quality and reliability;

Ensure compliance with Quality Management System (QMS) requirements;

Lead the Rolling Stock Workshop Quality Control Team.

Internal Audit

Lead internal audit activities for Rolling Stock Maintenance;

Prepare audit schedules, checklists, and reports;

Identify non-conformities and coordinate corrective action follow-up;

Monitor effectiveness of corrective and preventive actions.

FMEA & Risk Assessment

Lead Failure Mode and Effects Analysis (FMEA) activities;

Identify critical maintenance and operational risks based on failure/breakdown history;

Conduct maintenance process reviews and risk assessments;

Implement and monitor mitigation measures.

Root Cause Analysis & Reliability Improvement

Investigate failures, defects, and abnormal maintenance events;

Lead Root Cause Analysis (RCA) activities;

Identify repeat defects and reliability concerns;

Recommend and monitor preventive and corrective actions.

Maintenance Data Analysis

Establish and maintain maintenance and quality databases;

Analyse maintenance data, trends, breakdown statistics, and reliability performance;

Prepare monthly performance reports (KPI), trending analysis, and forecasting;

Documentation & Reporting

Maintain engineering documentation control system;

Coordinate WI review and update activities;

Prepare technical reports, audit reports, and analysis reports;

Present maintenance performance trends and quality findings to management.

Project & Quality Support

Provide quality management support for new projects and maintenance initiatives;

Participate in engineering improvement projects;

Support implementation of best practices and standardization.

Requirements:
Bachelor Degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, Quality Engineering, or related discipline;

Minimum 3 years relevant experience in Engineering, QA/QC, Maintenance Quality, or Reliability Engineering;

Experience in railway, transportation, manufacturing, maintenance, or heavy industry environment preferred;

Good knowledge of Quality Management Systems (QMS);

Strong Root Cause Analysis (RCA) skills;

Knowledge of FMEA methodology and risk assessment;

Experience with Macro/VBA, SQL, Power BI, or other data analysis tools preferred;

Good command of written and spoken English and Chinese;

Strong sense of ownership and accountability;

Detail-oriented and capable of systematic analysis.

A competitive compensation package will be offered to the right candidate. Interested parties please apply by sending your CV stating expected salary, available starting date and contact number to [email redacted, apply via Company website].

Candidates not notified within one month should consider their application unsuccessful. Personal data collected is solely for recruitment purposes and will be treated in strict confidence. Personal data of unsuccessful applicants will be destroyed after 3 months.

Full-time