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Responsibilities :

• Troubleshooting and Diagnostics: Conduct thorough inspections and diagnostic tests on elevator systems to identify and resolve technical issues. Utilize specialized tools and equipment to troubleshoot electrical, mechanical, and control system problems
• Modernization Projects: Participate in elevator modernization projects, including the upgrade or replacement of components to enhance performance, energy efficiency, and safety. Collaborate with project teams to ensure the smooth execution of modernization plans
• Safety Compliance: Ensure strict adherence to safety codes, regulations, and industry standards during troubleshooting and modernization activities. Identify and rectify safety hazards promptly and report any non-compliance to the appropriate authorities
• Documentation and Reporting: Maintain accurate records of troubleshooting activities, repairs, and modernization projects. Prepare detailed reports and documentation to track the status and condition of elevators under your responsibility
• Customer Service: Interact with clients, building owners, and occupants in a professional and customer-oriented manner. Address their concerns, provide guidance on elevator usage during maintenance or modernization, and ensure their satisfaction with the service provided
• Training and Mentoring: Provide training and guidance to junior technicians or apprentices involved in troubleshooting, maintenance, or modernization activities. Share your expertise and knowledge to foster a skilled and competent workforce
• Continuous Learning: Stay updated on the latest technological advancements, industry best practices, and regulatory changes related to elevator maintenance and modernization. Attend relevant training sessions and professional development programs to enhance your skills and knowledge

We are looking for:

• High Diploma or above in Electrical or Mechanical Engineering or a related field
• Proven experience in troubleshooting and repair of elevator systems, with a focus on lifts under maintenance or modernization
• Strong technical knowledge of elevator components, electrical systems, and control systems
• Proficiency in diagnosing and resolving complex technical issues in elevator systems
• Familiarity with safety codes, regulations, and industry standards relevant to elevator maintenance and modernization
• Ability to read and interpret technical drawings and manuals
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively as part of a team

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .

Become a part of the Otis team and help us #Buildwhatsnext!