Provide Level 1 – 3 support for incidents and problem resolution. Responsible for systems/technical support and administration on network, desktop/server……
Provide Level 1 – 3 remote support for incidents and problem resolution. Responsible for remote systems/technical support and administration on network, desktop……
Understanding of networking fundamentals and IT security best practices. Willingness to perform onsite system deployment and support when required.…
Mentor senior engineers and influence technical delivery across multiple squads and geographies. Lead end-to-end delivery across the software development……
Provide Level 3 support for incidents and problem resolution. Implementation and support of our client’s IT Infrastructure. Lead a team of Engineers.…
Mentor senior engineers and influence technical delivery across multiple squads and geographies. Lead end-to-end delivery across the software development……
SoftwareOne is a global provider of software and cloud solutions. SoftwareOne is a global leader in cloud and software services. What we need to see from you.…
In this technical sales role, you’ll help customers design secure, scalable, and resilient cloud architectures that support their modernization goals.…
Computer knowledge, experience in MS windows and basic networking is required. Holder of Microsoft, Linux, any cloud or Server management certificate will be a……
General networking and API testing fundamentals. The ideal candidate is a lateral thinker and creative problem-solver who approaches testing with curiosity……
Driving cloud architectural design, implementation, enhancement and operating cloud workload efficiently with good understanding of application logic and……
Sound knowledge on Juniper Switch and networking. Providing off-hours operational support when necessary. Provide both technical support to our internal user or……
Manage daily operations for MIS administration & security, Firewall, helpdesk, installations for Windows, MS Office, Anti-Virus and software applications……
Sound networking knowledge an advantage. Provide technical support and training related to IT services. Pre- and post-sales support to other departments.…
Experience with AWS or other public cloud services. Experience with Docker, Kubernetes and cloud-native tools. Automate processes and implement CI/CD solutions.…
Experience in handling IT technical support. Perform system integration support on mobility solution and IoT solution for enterprise customers.…
Docker, CI/CD pipelines, or cloud-native development. Assist in deploying and maintaining cloud-based data services and analytics applications.…
Hands-on experience with deploying and fine-tuning AI models on cloud platforms (e.g., Azure, Deepseek, AWS, Alibaba) and on-premises GPU servers, along with……
Manage daily operations for MIS administration & security, Firewall, helpdesk, installations for Windows, MS Office, Anti-Virus and software applications……
Mentor senior engineers and influence technical delivery across multiple squads and geographies. Lead end-to-end delivery across the software development……
Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall. *4 - 7 years' experience in technical support and administration……
Experience with Git, databases, backend services, or cloud platforms. Collaborate with engineers and cross-functional teams to understand how production AI……
Strong experience with VMware and cloud deployments. Serve as a hands-on valued contributor to many initiatives within the infrastructure team and work closely……
To provide operational support across Alchemy’s estate of devices, network infrastructure, and end user computing related cloud services including health checks……
Experience with Git, databases, backend services, or cloud platforms. Collaborate with engineers and cross-functional teams to understand how production AI……
Collaborate with senior engineers on module design, API/interface definition, system integration, and deployment (including logging, monitoring, and performance……
Practical experience with AWS or other leading cloud platforms. In this position, you will be entrusted with the design and implementation of robust security……
Guide and support Tier 1 support staff. Escalate unresolved issues to Tier 3 support or the helpdesk. Minimum of 3 years of experience in technical support and……
Implementation and support of our client’s IT Infrastructure
Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems
Provide Level 1 – 3 support for incidents and problem resolution
Interact with other team members and other teams to progress projects and incidents
Job Requirements
University degree IT / Engineering or equivalent
Relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 10, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server
Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
Experience working with Cisco Firewall/switches
Experience with virtualisation software e.g. VMWare
Experience in Duo Security, Cisco Umbrella, Cisco Firepower, Citrix XenApp, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage
Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus
Self-starter who is confident, action and results orientated
Must be attentive to detail, proactive and have strong troubleshooting skills
Technical, analytical, interpersonal and organization skills required
English language proficiency is essential for this role
The minimum salary is HK$25,000 and the max salary is HK$55,000.
HK$25,000 – HK$55,000/mo (Employer provided)
HK$40,000
/mo Median
Central
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