About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PURPOSE

• Support and plan the Group board meetings, post-listing events, group distribution and internal event strategy
• Build and execute events of the highest caliber
• Manage executive meeting schedules, plan and deliver complex logistics and facilitate seamless events

KEY ACCOUNTAIBILITIES

• Event delivery: Manage and deliver high quality key internal Group Office FWD live and virtual events by providing end-to-end service pre and post event from conceptualisation to implementation and execution Event management: Manage relationships with venues, suppliers, catering and follow up with speakers, conduct event planning calls via in-person and/or online platforms. Arranging venues, overall event flow and scheduling, managing IT support and ensuring all Audio Visual set up and equipment is logical and operational
• Logistics management: Coordinate intricate travel arrangements, including flights, ground transportation, and hotel bookings for executive meetings and events
• Calendar management: Schedule and book meeting venues as well as organise outlook calendars for management teams, ensuring back-to-back meetings, events and evening functions run smoothly
• Pre/post event support and administration: Preparation and communication of briefing materials, managing itineraries, information packs, and handling expense comparisons and reconciliation
• Virtual/hybrid event support: Set-up and management of virtual platforms (Zoom, Teams etc) and hybrid events
• Confidentiality and discretion: Capable of maintaining strict confidentiality of all FWD management and board data and documentation
• Relationship management: Build and maintain relationships with vendors, corporate management and internal stakeholders
• On-site and remote support: Provide real-time, on-site troubleshooting and support to ensure event success
• Post-event reporting: Deliver reconciliation including finalising budgets, invoice processing and analysing survey results to create a post-event metrics per event project

QUALIFICATIONS / EXPERIENCE

• 5-8 years of events management experience
• 1-2 years virtual event experience
• Previous experience in events as well as corporate meeting and administrative support, meeting coordination or executive assistance and scheduling
• Experience handling stakeholders from diverse teams across Asia Pacific
• Excellent organisational skills
• Strong communications and inter-personal skills in English and Chinese
• Ability to travel when required

KNOWLEDGE & TECHNICAL SKILLS

• Excellent command of microsoft office suite (word, excel powerpoint, outlook)
• Experienced in preparing production show rundowns that provide clear directions to AV vendors and precisely mark all transitions
• Working knowledge/experience with virtual events platforms/technology (i.e. zoom, Teams, Swoogo, Cvent)
• Proficient in understanding hotel BEOs, rooming lists and reports
• Show calling for live and virtual events experience a plus