People.Effectiveness.Sharing

“IT x HR" is the identity of ASK IT Limited. We take care everything about Human Resources in IT Industry. Building effective IT x HR solution makes us happy. But what makes us happiest is knowing that we make life better for our colleagues and clients. We believe work should be an outlet for greatness. If we can free up your time to do great work, everybody wins.

Responsibilities:
Provide on-site desktop services (incident & request)

Hardware & software troubleshoot such as; desktop / laptop windows OS platform, Apple MAC OS platform, Microsoft Office, Anti-Virus, mobile device support, VC support (MS Team, WebEx, Zoom), & etc.

Troubleshoot network connectivity issue, i.e. device configuration, IP addressing, and direct TCP/IP output, network printing

Perform relocation support

Inventory and Compliance handling

Requirements:
Diploma or above in IT or related discipline

Requires 2-3+ years of related work experience

Knowledge on desktop, networking, and general PC applications, like Microsoft Office

Knowledge on mobile device support such as iPhone, iPad, Android

Remote take over support skills

Must holder of MCSE or IT professional certification if possible

Willing to listen and learn, hardworking, team player, under working pressure

Good attitude, customer service, communication, and documentation skill

Good command of both English and Chinese, including Mandarin

.

***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

Full-time