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Binance
4.0
Technical Support Engineer (Blockchain & Backend Development)
Remote
Easy Apply
Learn from top engineers in infrastructure, middleware, and backend systems, with clear growth paths toward full-stack expertise.…
30d+
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Binance
4.0
Technical Support Engineer (Blockchain & Backend)
Remote
Easy Apply
Learn from top engineers in infrastructure, middleware, and backend systems, with clear growth paths toward full-stack expertise.…
30d+
technical support engineer jobs in Remote Remote jobs Binance jobs in Remote
Binance salaries
Employee reviews at Binance Binance interview experience Working at Binance
C&R Holdings
3.1
Senior/Software Developer (Full Stack/AI)
Causeway Bay
HK$264K - HK$540K (Glassdoor Est.)
Easy Apply
Enjoy a 5-day workweek with a focus on work-life balance. Passion: Enthusiasm for software development and cutting-edge technologies, including Vibe Coding, LLM……
30d+
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Binance
4.0
Binance Accelerator Program - Software Engineer (AI/LLM Experience a Plus)
Remote
Easy Apply
Contribute to backend and/or full-stack feature development, testing, and release for core products/platforms, delivering production-ready code.…
22d
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FWD Group Management Holding
3.5
Senior Manager, DevOps Engineer
Hong Kong
Ensure and maintain full automation of routine development tasks, continuous integration, and continuous delivery processes.…
30d+
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Classy Wheeler
5.0
Full-Stack Developer (Global Private Bank) - IC
Kwun Tong
HK$35,000 - HK$48,000 (Employer provided)
Thorough understanding of Java EE architecture, with a focus on EJBs, JPA, and JAX-RS web services. Maintain quality and ensure responsiveness of applications.…
30d+
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JPMorganChase
3.9
Software Engineer III, Java / React, Payments Technology
Hong Kong
Strong full stack development capability spanning React.js/Javascript and Java/Spring. Delivering new functionality and enhancing existing capabilities across……
30d+
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Aptitude Asia
4.0
Equity IT System Developer (Middle-Office / Front-Office)
Hong Kong
Experience: At least 3 years of experience within Investment Banking or Securities Trading , with a focus on middle/back-office systems.…
25d
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Century Distribution Systems
3.0
Software Engineer (Supply Chain Solutions)
Hong Kong
Collaborate closely with logistics experts, data analysts, product owners, and global teams to build reliable, scalable software that supports real-world……
30d+
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DOHE Global
1.0
Senior Frontend Developer
Hong Kong
Easy Apply
Detailed Job Descriptions are available for each role. Establish the design system on a modern framework and build the entire frontend for five portals plus……
30d+
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Classy Wheeler
5.0
Full Stack Developer (Bank) - IC
Hong Kong
HK$40,000 - HK$60,000 (Employer provided)
Thorough understanding of Java EE architecture, with a focus on EJBs, JPA, and JAX-RS web services. Maintain quality and ensure responsiveness of applications.…
30d+
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Auros (Australia)
5.0
Senior DevOps Engineer
Hong Kong
Hands-on experience with observability stacks (Prometheus, Grafana) and production incident response. Our relentless focus on delivery drives us to continuously……
24d
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Ashford Benjamin
SITE RELIABILITY ENGINEER/TRADING SUPPORT
Hong Kong
Roles are based in Hong Kong & full relocation package provided. Strong communication skills and the ability to collaborate effectively with traders, quants,……
30d+
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Binance

4.0

Technical Support Engineer (Blockchain & Backend Development)

Remote

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

As a Tier 3 Technical Support Engineer, you will resolve complex technical issues and closely collaborate with backend development teams. Your main focus will be expert-level troubleshooting, with additional opportunities to engage in backend tasks related to Java, Spring Boot microservices, APIs, and blockchain technologies.

Responsibilities:

Provide advanced (Tier 3) technical support, ensuring fast issue identification, resolution, and escalation when needed.
Work closely with Tier 1 and Tier 2 support, DevOps, and backend developers to solve code-level and system-level issues.
Design, develop, and maintain internal automation tools to optimize workflow and reduce manual processes.
Build dashboards and monitoring solutions to track system performance and incident trends.
Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base.
Support incident management, ensuring 24/7 stability of Binance’s trading platform and related systems.
Continuously explore new technologies and best practices in backend, automation, and Web3 infrastructure.

Requirements:

Bachelor’s degree in Computer Science, Software Engineering, or related field.
2-10 years of experience in technical support, DevOps, or backend engineering for large-scale systems.
Strong debugging and troubleshooting skills across distributed systems and trading or payment platforms.
Proficiency in AI tools such as Claude Code for vibe coding and QA; proficiency in writing AI Agent skills, utilizing AI to analyze logs and databases for troubleshooting and data analysis; proficiency in using AI agents to automate task management.
Proficiency in Java (preferred), Python, or Rust; experience with Spring Boot and microservices is a plus.
Hands-on experience with Linux, Kubernetes, and CI/CD pipelines.
Familiar with network protocols (HTTP, TCP/IP) and RESTful API troubleshooting.
Knowledge of MySQL and performance tuning; NoSQL (MongoDB, Redis) is a plus.
Fluent in English and Mandarin, to coordinate with global stakeholders.

Preferred Qualifications

Background in Java backend development and microservice troubleshooting.
Experience in payment systems, fintech, or Web3 infrastructure.
Understanding of blockchain fundamentals and curiosity about DeFi, Web3, or AI-driven systems.

Team Growth Opportunities

Be part of a global tech team supporting millions of users.
Work at the intersection of engineering, operations, and customer experience.
Learn from top engineers in infrastructure, middleware, and backend systems, with clear growth paths toward full-stack expertise.
Make an impact in the fast-evolving crypto and Web3 ecosystem.

Why Binance

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

See company reviews

Working here doesn’t have to be a secret

4.0

Recommend to a friend
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CEO: Richard Teng
368 Ratings

Binance

4.0

Technical Support Engineer (Blockchain & Backend Development)

Remote

Binance

4.0

Technical Support Engineer (Blockchain & Backend Development)

Remote

Responsibilities:

Provide advanced (Tier 3) technical support, ensuring fast issue identification, resolution, and escalation when needed.
Work closely with Tier 1 and Tier 2 support, DevOps, and backend developers to solve code-level and system-level issues.
Design, develop, and maintain internal automation tools to optimize workflow and reduce manual processes.
Build dashboards and monitoring solutions to track system performance and incident trends.
Collaborate with backend teams using Java / Spring Boot to troubleshoot and enhance APIs and microservices.
Document troubleshooting processes, root cause analyses, and best practices for the internal knowledge base.
Support incident management, ensuring 24/7 stability of Binance’s trading platform and related systems.
Continuously explore new technologies and best practices in backend, automation, and Web3 infrastructure.

Requirements:

Bachelor’s degree in Computer Science, Software Engineering, or related field.
2-10 years of experience in technical support, DevOps, or backend engineering for large-scale systems.
Strong debugging and troubleshooting skills across distributed systems and trading or payment platforms.
Proficiency in AI tools such as Claude Code for vibe coding and QA; proficiency in writing AI Agent skills, utilizing AI to analyze logs and databases for troubleshooting and data analysis; proficiency in using AI agents to automate task management.
Proficiency in Java (preferred), Python, or Rust; experience with Spring Boot and microservices is a plus.
Hands-on experience with Linux, Kubernetes, and CI/CD pipelines.
Familiar with network protocols (HTTP, TCP/IP) and RESTful API troubleshooting.
Knowledge of MySQL and performance tuning; NoSQL (MongoDB, Redis) is a plus.
Fluent in English and Mandarin, to coordinate with global stakeholders.

Preferred Qualifications

Background in Java backend development and microservice troubleshooting.
Experience in payment systems, fintech, or Web3 infrastructure.
Understanding of blockchain fundamentals and curiosity about DeFi, Web3, or AI-driven systems.

Team Growth Opportunities

Be part of a global tech team supporting millions of users.
Work at the intersection of engineering, operations, and customer experience.
Learn from top engineers in infrastructure, middleware, and backend systems, with clear growth paths toward full-stack expertise.
Make an impact in the fast-evolving crypto and Web3 ecosystem.

Why Binance

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

See company reviews

Working here doesn’t have to be a secret

4.0

Recommend to a friend
Approve of CEO
CEO: Richard Teng
368 Ratings

21 Software Engineer (Full Stack Focus) jobs in Hong Kong

Responsibilities:

Requirements:

Team Growth Opportunities

Working here doesn’t have to be a secret

Responsibilities:

Requirements:

Team Growth Opportunities

Working here doesn’t have to be a secret