Step in as acting manager when required, ensuring seamless operations. Minimum 3 years of experience in café/restaurant operations, preferably in a supervisory……
Strong career progression with previous experience in a restaurant management role. Experience with team training and development and leading large teams.…
Staff planning, coaching and development; Minimum 3 years’ relevant working experience in district operations; management in cafe and restaurant;…
Conduct and develop tastings and coordinating with Classified Executive Chef for all menu changes and development. Manage and explore new opening project.…
This includes the development of new restaurant concepts and working closely with office leads to be the link between the Base Station and Restaurants.…
Highlight to the Manager personal training and development opportunities. Champion cleanliness and hygiene standards in the restaurant, following all……
*Quarterly bonus*, based on restaurant performance. Work closely with *FOH managers, bar team, and marketing* to create a seamless guest experience.…
Champion onboarding, team inductions, recruitment, retention, and development initiatives. He/she is responsible for improving the performance and profitability……
This position requires supervisory responsibilities of crew members, shift leaders, and shift managers. Assists Restaurant Manager in day to day operations with……
*Training:* train an onboard bartenders, barbacks, and FOH. *Scheduling:* Create shift schedules to ensure proper floor coverage during peak hours and holidays.…
Lead full restaurant shifts: open/close, manage labour, run the floor, and uphold brand standards. 3-5+ years of supervisory/key-holder experience in a busy……
After you have successfully completed all sections we will then begin focussing on your managerial development, partnering you with current managers to expose……
May assist General Manager in day to day operations with tasks including scheduling, ordering, and team development. Hygiene Manager certification is preferred.…
Exclusive discounts at partnered restaurants, bars and gyms. Support managers by executing daily tasks, including sales, finance and administrative assignments……
Exclusive discounts at partnered restaurants, bars and gyms. Support managers by executing daily tasks, including sales, finance and administrative assignments……
Coordinate with the manufacturing facility in Guangdong on new product development and production planning. Experience working with F&B clients, restaurants,……
This position reports to the Assistant Vice-President (F&B) and provides leadership to our service and culinary teams at a Michelin starred Chinese restaurant.…
Responsible for a full spectrum of restaurant operations including the formulation of business development plans, marketing strategies, market trend analyses,……
Executing launch campaigns (new restaurant openings, seasonal promotions, loyalty initiatives). Support ongoing improvements to the restaurant’s membership……
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Essential Duties & Responsibilities
People
Act as a brand ambassador, demonstrating professionalism through demeanor, appearance, and respect for others.
Support the Café Manager in fostering a positive, engaging, and inclusive work environment.
Assist in training, coaching, and motivating baristas to uphold service standards and performance goals.
Provide real-time feedback to team members to enhance performance and customer interactions.
Help with onboarding and talent retention efforts as needed.
Step in as acting manager when required, ensuring seamless operations.
Customer
Model and reinforce exceptional customer service, ensuring all guests receive a premium experience.
Support the development of a sales-driven culture that converts walk-ins into loyal customers.
Assist in handling customer feedback and resolving issues promptly.
Build rapport with regular customers and assist in maintaining client relationships.
Brand
Uphold brand presentation standards in store visuals, cleanliness, and service.
Ensure the café environment reflects Ralph Coffee’s sophistication and lifestyle philosophy.
Assist in executing brand initiatives, promotions, and local marketing strategies.
Business Objectives
Support the Café Manager in meeting sales targets and operational KPIs.
Help monitor inventory, staffing, and daily sales reporting.
Identify and communicate local business opportunities or challenges to the Café Manager.
Assist in analyzing sales data and customer trends to optimize performance.
Experience, Skills, and Knowledge
Requirements
Diploma or equivalent in Hospitality Management or related field (degree preferred but not mandatory).
Minimum 3 years of experience in café/restaurant operations, preferably in a supervisory role.
Proficient in PC skills, with the ability to analyze sales data & perform budget projection.
Qualified Hygiene Supervisor by Hong Kong Food and Environmental Hygiene Department is a must
Strong interpersonal and communication skills (Cantonese, Mandarin, and English).
Customer-focused with a passion for service excellence.
Ability to multitask, problem-solve, and work in a fast-paced environment.
Team player with leadership potential and a proactive attitude.
Basic business acumen and familiarity with sales-driven environments.
The minimum salary is HK$171K and the max salary is HK$399K.
HK$171K – HK$399K/yr (Glassdoor Est.)
HK$261K
/yr Median
Kowloon Tong
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