At least 1 year of experience in the Service Industry, preferably in Front Office or Airline operations. As a Club Ambassador, you will be assisting with the……
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Arrange tables and ensure smooth restaurant operation. Luxury 5-Star Hotel in Hong Kong | Island Shangri-La. Assist with menu for all meal periods and related……
Arrange tables and ensure smooth restaurant operation. Luxury 5-Star Hotel in Hong Kong | Island Shangri-La. Assist with menu for all meal periods and related……
Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.
Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.
Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La
About the Role
As a Club Ambassador, you will be assisting with the daily operations of executive lounge to ensure a smooth and personalized experience aligned with Shangri-La’s service standards.
Key Responsibilities
Provide personalized guest services, secretarial services, concierge services and food & beverage services.
Perform check-ins and check-outs.
Handle mails and information and airlines reservations / confirmations.
Perform any other duties as assigned by Management.
About You
Diploma or above in Hospitality Management or other related disciplines.
At least 1 year of experience in the Service Industry, preferably in Front Office or Airline operations.
Self-motivated and well-organized team player.
Excellent command of spoken and written English and Chinese.
Why Join Us
A workplace that values your passion and supports self-realization and personal growth.
Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
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