Respond support calls in a timely manner. More than 1 years of experience on end user computing support. Maintain and provide support to the IT system to ensure……
Certifications in IT support or related fields. Provide support for IT-related projects and initiatives. Assist in setting up and configuring computer systems……
Manage ICT helpdesk, triage, and answer user tickets. Provide in-person, email, and over-the-phone technical support to staff, students and parents on hardware,……
Track record of testing applications and reporting bugs. Provide a mixture of remote and at-desk support as appropriate and in-line with operational needs.…
4-year degree and 2-3 years IT experience with solid helpdesk or deskside support background. Install, configure, and support operating systems, applications,……
Provide helpdesk support and solutions to users. Work on staggered hours to provide proper user support. Experience in LAN, H3C and CISCO equipment support is……
Provide helpdesk support and solutions to users; Provide technical support and troubleshooting on network, system, hardware, software and application systems;…
Perform troubleshooting and helpdesk function on application systems. Act as end user support at 1st level on system and network. 1-2 years relevant experience.…
The successful candidate will be responsible for managing and leading the IT helpdesk and deskside support teams, ensuring efficient and effective support for……
Lead IT teams and coordinate with service providers to ensure an efficient and timely delivery of system, network, security and helpdesk support for hospital.…
Package and deploy applications, and assist with the management of the application deployment process; Experience with application whitelisting tools.…
Responsible for Application support, installing, troubleshooting and maintenance on application and operating system level. Willing to work at customer sites.…
Provide I.T. helpdesk support (desktops, laptops, network, etc.). For HK Office and Retail Stores, might require to support other Asia markets.…
Diagnose and resolve infrastructure or application issues, providing escalation support when required. Willingness to perform onsite system deployment and……
Manage daily operations for MIS administration & security, Firewall, helpdesk, installations for Windows, MS Office, Anti-Virus and software applications……
Panelist communications - Creation and maintenance of bulk panel communications, be it digital or physical collaterals, including helpdesk, emails, newsletters,……
Manage daily operations for MIS administration & security, Firewall, helpdesk, installations for Windows, MS Office, Anti-Virus and software applications……
Cross-Regional Technical Support: Handle daily IT helpdesk tickets; provide immediate on-site support to local staff, and manage/resolve remote technical……
2+ year of experience in a desktop support, helpdesk, or IT technician role. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software……
Provide IT technical support, troubleshooting, and helpdesk services to end users. Set up and support video conferencing and remote connectivity solutions.…
Minimum 1 year of relevant experience in EUC or system support. Support on the Management of the EUC inventory, security control, IT helpdesk and incidents.…
Provide technical support and maintenance services. Provide on-site technical support to customers. Provide IT helpdesk service and participate in IT……
Possess two to three years of relevant experience in a technical support or helpdesk environment. Ensure all technical support activities comply with internal……
Provide support for special events and conferences. Conduct hardware and software maintenance and support. Technical coaching and mentoring skills to support……
Track and resolve requests in ticketing system, and document the resolutions according to the company standard
Job Requirements
University degree in Computer Science, IT or other related discipline Certified with ITIL Foundation v3 is highly preferred
Solid knowledge in Windows 10, MAC OSx and other client operating systems
More than 1 years of experience on end user computing support
Expertise of system configuration options, network connectivity, memory management and port structure
Proven expertise in supporting Wi-Fi / network switch and router / AV / Video Conferencing Knowledge in Windows AD, DNS, TCP/IP, FTP, POP3, SMTP and SNMP
Excellent communication skills and customer focused
Respond support calls in a timely manner
Self-motivated, pro-active and quick learning
Good command of both written and spoken English and Chinese
The minimum salary is HK$20,000 and the max salary is HK$33,000.
HK$20,000 – HK$33,000/mo (Employer provided)
HK$26,500
/mo Median
Kwun Tong
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