Job Purpose

The incumbent will responsible for providing the day-to-day management services to the assigned building(s).

Key Responsibilities

• Support the Manager in monitoring smooth implementation of company strategy and policies / procedures.
• Enforces landlord’s rights and to comply with statutory requirements.
• Manage the building management team and external contractors to perform the day-to-day activities of building management, maintenance, security and customer services.
• Lead a team of building operations staff (including management staff) to deliver first class services to all tenants.
• Establish a continuous linkage and good relationship with tenants.
• Lead the building management team to work closely with Leasing, Security and Technical teams to smoothen daily operations, marketing and company activities.
• Constant review and monitor the provision of tenant support service including follow-up on move in & out process, settle tenants enquiries and complaints, support marketing activities and continuously strengthen relations with tenants.
• Manage & handle emergency situations, supervise and ensure proper execution of emergency procedures established by the Company.
• Patrol frequently the assigned properties as to ensure first class management and maintenance service are well maintained to and recommend improvement where necessary.
• Assist in preparing the management budget for the assigned properties.
• Select, motivate, retain and develop staff members to meet current and future organizational needs.
• Perform any other duties as assigned by the Manager.
• Overall in-charge day-to-day operation of the portfolios.

Skills, Qualifications and Experience Requirements

• Degree holder, with academic qualification in Property Management is preference.
• At least 5 years’ experience in property management with track record of minimum 3 years’ at supervisory level, preferably in leased properties.
• Good understanding of Building Management Ordinance / Deed of Mutual Convenant or any other related document for management of multi-owned properties.
• Good leadership, interpersonal and communication skills.
• Self-motivated, strong sense of responsibility and able to work independently.
• Fluent in spoken and written English and Chinese, competent in spoken Mandarin and advantage.
• Work on shift duty is required.