Leading IT solutions company

Candidates with less experience will be considered as Assistant Engineer (PABX).

Responsibilities

• Carry out IP PBX installation and configuration, including IP Phones, Digital Phones, Analog phones and servers.
• Design and support interface configuration with IP PBX, including E1, SIP, FXS/FXO, SNMP.
• Create and implement test plan to allow smooth customer acceptance.
• Create O&M and user manual and implement training to customer.
• Dimensioning and solution design on IP PBX.
• Create Design Document, RAMS analysis and Design Drawings such as Wiring diagram and rack layout.
• Deal with 2nd-line support both on and off site
• Interface with Vendors and customers
• Support and supervise onsite installations
• Carry out remote project work, work requests and site surveys
• Update paper work on projects and customer
• Travel overseas occasionally to support customer project on site.

• Higher diploma or above in Electronic/ Electrical/ Telecommunication/ Computer Engineering or other related disciplines
• A minimum 5 years’ experience of solution design, installation and configuration experience with IP PBX, preferably Alcatel OmniPCX Enterprise, OpenTouch and OmniVista Solution.
• Interface experience of PBX with other systems, e.g. Radio, PA, MCS, NMS.
• Experience in Digital Voice Recording, Voice Messaging, Network Management and Billing System of IP PBX, preferably Alcatel OmniPCX Record, OTMC Messaging and OmniVista
• Knowledge of IP telephone system, PBX, VOIP and data network
• Knowledge of protocol such as SIP, TCP/IP, SNMP, E1, T1, ISDN, Q-SIG
• Experience in 2nd line support and CTI integration and TSAPI is preferred.
• Knowledge and experience in programming such as JAVA is an advantageous.
• Able to work with tight schedule.
• Good team player and able to lead a team for delivery
• Good spoken and written English and Chinese