A successful GLOBAL CONTACT SPECIALIST, APAC will own the full contract lifecycle - from initial request through execution and distribution - ensuring……
We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About First Advantage
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.
Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.
What You'll Do
A successful GLOBAL CONTACT SPECIALIST, APAC will own the full contract lifecycle - from initial request through execution and distribution - ensuring compliance with company policies, regulatory standards, and operational requirements. You will act as a key liaison between sales, procurement, legal, and global stakeholders, playing a critical role in enabling business growth across the region.
Responsibilities:
Act as a contractual subject matter expert, ensuring contract redlines and approvals align with business, operational, and regulatory requirements
Manage and review standard agreements and ensure all documentation is accurate and complete prior to execution
Partner with sales and procurement to assemble required documentation for specialized services
Support contract negotiations and serve as the liaison between sales/procurement, global operations, and legal—representing the company (with Legal) on client and vendor calls
Draft routine contract language, manage SLAs, and support contractual documentation administration and renewals
Maintain contract records and renewal reminders within the contract management system
Deliver contract management training and refresher sessions to stakeholders
Support strategic and company‑wide initiatives from a contract management perspective
Provide support to corporate in‑house counsel
Mentor and provide day‑to‑day guidance to entry‑level professionals
Collaborate cross‑functionally to support overall business performance
What You Will Need to be Successful:
Bachelor’s degree in Business Administration or a related field (Paralegal Certification is a plus)
3–5 years of corporate contracting experience, including at least 2 years supporting sales of services
What You May Need to be Successful:
Proven ability to work in a matrixed, multinational environment under tight deadlines
Strong understanding of contract management principles, terms, and conditions
Excellent analytical, negotiation, and stakeholder management skills
Exceptional written and verbal communication skills
Fluency in English and Chinese (Mandarin and/or Cantonese)
Proficiency in Microsoft Office and experience with CRM or contract management tools
Solutions‑driven, action‑oriented, adaptable, and detail‑focused
Hands‑on experience drafting, reviewing, negotiating, and redlining contracts such as MSAs, NDAs, SOWs, and SLAs
Experience working in an international or multinational environment
Why Join Us at First Advantage?
At First Advantage, you’ll be part of a collaborative, global team where your expertise directly supports business growth and risk management. This is a great opportunity to expand your regional and global impact while working with experienced professionals across the organization.
First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First AdvantageFirst Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
