1. Technical Strategy & Product Development

• Lead the architecture and development of streaming + SaaS systems for brand clients.
• Own technical solutions for:
• Email marketing & automation systems
• Electronic Program Guides (EPG)
• Brand membership portals
• Order & payment integration pages
• Data analytics dashboards (user, content, business metrics)
• Ensure systems are customizable, extensible, and multi-tenant ready for different brand clients.

2. Team Leadership (5+ years management required)

• Manage, mentor, and scale the IT R&D team (developers, QA, DevOps, technical support).
• Conduct technical training, code reviews, and career development.
• Build an agile, high-performance engineering culture.

3. Delivery & Operations

• Oversee end-to-end system delivery: from requirements → development → deployment → ongoing maintenance.
• Manage technical support and service assurance based on actual system usage.
• Coordinate with suppliers for outsourced development, system support, deployment, and O&M assistance.

4. Client & Business Collaboration

• Work directly with global brands operating in different regional markets.
• Translate business needs into scalable, secure technical solutions.
• Support client-facing frontend (brand homepage, feature pages, order flows) and backend dashboards.

5. Quality, Security & Scalability

• Ensure high availability, performance, and security of streaming and SaaS platforms.
• Implement CI/CD, monitoring, and incident response.
• Manage technical debt and system evolution across multiple client brands.

Required QualificationsExperience

• 10+ years in software development / IT engineering
• 5+ years managing technical teams (Tech Lead / Engineering Manager / R&D Director)
• Proven experience in streaming, SaaS, or brand-facing technical systems

Technical Expertise

• Strong background in SaaS architecture and streaming technologies
• Experience building email marketing systems, EPG interfaces, membership portals, order/payment gateways
• Familiar with data analytics dashboards (user metrics, content metrics, business KPIs)
• Cloud platforms: AWS / Azure / GCP
• Backend: Java, Python, Go, or Node.js
• Frontend: React / Vue / Angular
• Databases: SQL + NoSQL
• DevOps: Docker, Kubernetes, CI/CD pipelines

Leadership & Soft Skills

• Strong English communication (written & spoken) — work with global brand clients
• Ability to manage multiple brand projects simultaneously
• Strategic thinking + hands-on problem solving

Preferred (but not required)

• Greater Bay Area (GBA) working experience — understanding of regional tech ecosystem, talent, and business culture

Success Metrics (KPIs)

• On-time delivery of brand system projects
• System uptime & performance (per brand SLA)
• Client satisfaction & retention
• Team velocity and technical quality
• Operational efficiency (usage-based service model)

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Paid sick time
• Parental leave
• Professional development

Work Location: In person