Simply explained who we were as a company & what is expected.. Per guidelines, what is expected by our customers to be the best as well as to keep in mind all decisions made at all times will have some kind of consequence in the future. If there is a decision that is to be made would be better made by them. If their is not a solution or answer that seems to conclude the issue at that time need to call for a meeting to hear more voices of the higher end appointees, we can't make everyone happy but that would be the best solution, so they could prepare for the next. Martha Gonsalves