Very casual. Offered drink before starting. Asked about customer service experience and flexibility of working hours. Needed to be able to work weekends and up to 11:30pm. Minimum wage was given at the end as the salary.

Interview experience was great. Asked all the right questions and pushed you into the right areas for being able to align them with Caffé Nero values. Once explained and answered, moving on to the next question was seamless. They make you feel really in the zone with your answer construction and take time to listen.