William Hill CSA/Duty Manager Reviews | Glassdoor.com.hk

William Hill Reviews

Updated 27 Mar 2020

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2.7
33%
Recommend to a Friend
17%
Approve of CEO
William Hill CEO Ulrik Begntsson
Ulrik Begntsson
37 Ratings
  1. "Fun but long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CEA 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at William Hill part-time

    Pros

    Genuinely a really good job with customers that look after you

    Cons

    Quiet hours in the shop are really really dull and lonely, management systems aren’t ideal

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    William Hill2020-03-27
  2. "Customer experience manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at William Hill full-time for more than a year

    Pros

    Good team members Good customers Good training Lot of freedom Good learning experience

    Cons

    Long hours alone Sometimes bad shops Sometimes violence Sometimes bored and lonel Left in the dark a lot

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    William Hill2020-03-16
  3. "Relaxed, easy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leeds, England
    No Opinion of CEO

    I have been working at William Hill full-time for more than 3 years

    Pros

    Flexible working Supportive of learning Friendly atmosphere Fun culture particularly around big sporting events (also fun for non-sport enthusiasts)

    Cons

    Slow to make real changes Poor top down communication Risk averse so does not do anything new unless competitors have already done it, meaning they are always playing catch up

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    William Hill2020-03-11
  4. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Tottenham, England

    I worked at William Hill part-time for more than a year

    Pros

    Flexible shift rota and easy job

    Cons

    Customers can be low lives

    William Hill2020-03-10
  5. "No staff support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CEM in London, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at William Hill full-time for more than 5 years

    Pros

    Shift Flexibility if on a part time contract

    Cons

    Rude/aggressive customers, un-socialable hours of work, No work life balance if on a full time contract

    William Hill2020-03-25
  6. "Nice place, but not ideal"

    StarStarStarStarStar
    Current Employee - Machine Learning Engineer in Leeds, England

    I have been working at William Hill full-time

    Pros

    Flexible hours, laid back management

    Cons

    can be idle for a long time and not developing your skills

    William Hill2020-03-06
  7. "Decent employer"

    StarStarStarStarStar
    Former Employee - Customer Service Assistant in London, England
    Recommends

    I worked at William Hill part-time for more than a year

    Pros

    Not too difficult, birthdays off, decent pay, room to progress

    Cons

    Unprofessional management, challenging customers, poor buildings

    William Hill2020-03-03
  8. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PMO Analyst in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at William Hill full-time for more than a year

    Pros

    Friendly and supportive colleagues Not an uptight environment Excellent company bonus scheme Generous annual leave including your birthday off Excellent career progression opportunities

    Cons

    No cons at all!

    William Hill2020-03-02
  9. "Changing times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Positive Outlook

    I worked at William Hill full-time for more than a year

    Pros

    Great people, interesting customers, good benefits.

    Cons

    Long hours, poor pay, alot of old school managers.

    William Hill2020-02-27
  10. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Manager in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at William Hill full-time for more than 8 years

    Pros

    Easy job, very good people and managers, reasonable pay

    Cons

    Sometimes long hours and unsociable hours

    Continue reading
    William Hill2020-02-22
Found 949 reviews