USAA Software Developer Reviews

Updated 30 Jun 2020

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3.6
66%
Recommend to a Friend
USAA CEO Wayne Peacock
Wayne Peacock
0 Rating
  1. Helpful (1)

    "Horrible Place to Be if You Are in Information Technology"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Developer & Integrator in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at USAA full-time for more than a year

    Pros

    1) Decent benefits - better than many Texas-based companies. 2) Plano office looks new and modern, very nice facility. 3) There are some really nice people who you would enjoy working with.

    Cons

    My comments below are relevant to USAA IT only - I have worked here for 15 months; 1) Outdated and proprietary technology tools and frameworks which are built in-house and impose a steep learning curve on new employees. 2) A lot of technically incompetent people who lack sound architectural and design skills to analyze the problem in a big-picture context which almost always leads to unreliable software and frequent outages in Production. 3) The ROI for most of the IT projects is horrible - they spend way too much money for what they get in return. 4) For key tools and enterprise software, they rely heavily on IBM which is no longer known for building great software products - rest of the world has moved on from IBM. 5) Very risk-averse and slow to adapt, risks should not be taken just for the sake of it, but taking no-risks is actually much worse than taking calculated risks. 6) Lack of strong and visionary technical leadership at the top. 7) Some employees who behave like kids - complain about very petty things to managers. 8) False and baseless sense of pride - most of the employees have no idea how BETTER looks like, so they think they are the best and with that mindset, you will never get better or learn from others. 9) Strong anti-California/Silicon Valley sentiment - every company can learn from Silicon Valley companies about being innovative, building great work-cultures, and managing risks smartly. 10) Not open to new ideas, suggestions, and constructive criticism - criticism almost always results in a negative performance review. 11) Their base pay is low. 12) 401K benefits vest only after 2 years of employment. It is very disheartening to see college-hires starting out their careers here. Finally, if you have a choice, please consider the alternatives more seriously. This is a software engineering practice at it's worst. We spend the most of our day at work and it helps to make sure that we find what we do enjoyable and rewarding.

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  2. Helpful (2)

    "Relaxed, but not a good place to start a tech career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at USAA full-time for more than a year

    Pros

    Easy work, easy to stand out, very laid back, no need to learn new things, room for promotion based on length of tenure, lots of PTO

    Cons

    Promotion based exclusively on time in position over merit, pockets of sexism and prejudice, not enough compelling work, pay including bonus is not competitive, technology is very outdated

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  3. "Easy place to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Software Developer in Plano, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at USAA for less than a year

    Pros

    Lax nature, good pay, and a lot of good people to learn from if your starting in entry.

    Cons

    The work is often times repetitive and not challenging at times.

  4. "Great Company and Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at USAA full-time for more than 5 years

    Pros

    USAA truly cares about it's employees and provides lots of great opportunity. Amazing benefits

    Cons

    Compliance work taking precedence of all other company initiatives has made this company less enjoyable

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  5. "Great place to work if you can work at their current office locations."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in San Antonio, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at USAA full-time for more than a year

    Pros

    Great company. A lot of learning from the existing environment and the new ones as well. Taking great steps to modernize everything.

    Cons

    Pay is less than the competitors. I personally don't like that their main offices are only in Texas and Arizona.

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  6. Helpful (3)

    "Need good managers"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in San Antonio, TX
    Doesn't Recommend

    I worked at USAA full-time for more than 5 years

    Pros

    Food , benefits I dont think there are any other pros

    Cons

    Fasg Managers/leaders. High school environment. Politics, favoritism. No training

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  7. Helpful (5)

    "I cannot recommend this job as a contractor. Great place for a direct-hire"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Software Developer in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at USAA for less than a year

    Pros

    I happen to be lucky enough to work on a great team with great people. My voice matters when it comes to creating/modifying processes and utilizing technologies. I work with a team lead who cares about the product that is put out. I work with a scrum master that always keeps the team Agile (being able to respond quickly to business needs) and moving forward. Technology-wise, containers are the future and USAA are pushing teams to utilize these container-based technologies. I am compensated fairly well and I love the free coffee. I love having a standing desk. I also love being in a modern office (able to write on walls, ping pong tables, free coffee) with a view. The Plano office is in a great location with amazing shopping and great restaurants. I can't recommend this job as a contractor, however, if you are a direct hire (FTE), this is a great place to work at.

    Cons

    Contractors are 2nd class citizens: Contractors are not allowed to attend company events. There are FTE-only team meetings (the FTE acronym makes no sense to me since most contractors are full time employees). Contractors are assigned desks next to each other and away from the FTEs in order to separate the two groups. Up until November 1st in the Plano office, contractors were not allowed to park in the garage. Each department has a certain amount of money allocated for snacks for FTEs only. These kinds of rules are extremely petty and outdated. Outdated technologies: Our department is stuck using outdated technologies. Our goal is to eventually move to the cloud, however, the bureaucracy will keep us using the outdated technologies for at least another year Compliance: This isn't really the fault of the company but rather the company trying to comply with government regulations. You will have a rude awakening if you are coming from a company where you are able to YouTube anything, read your private gmail, and download what applications you want. Everything you do is being watched so be extremely careful of what websites you are visiting. And don't be an idiot and click on links from obvious phishing e-mails (USAA tests frequently). Just know that this company does not mess around when it comes to things I mentioned above and be okay with working in this environment. Best Development practices are not enforced: TDD is not a thing in my department. In fact, one developer in my department spent two weeks (the whole iteration) creating a relatively simple method, and quickly threw in one very bad testing scenario AFTER the method was created just so it can have "code coverage". Poorly written code is accepted. By poorly written I mean not following SOLID principle guidelines, not building around the domain (DDD), not following styling/naming conventions, or all of the above. By allowing poorly written code, you are allowing future technical debt for those of us that have to debug this poorly written code.

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  8. Helpful (5)

    "Good Job!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for less than a year

    Pros

    Great work environment in Plano office. Managers let you get your job done without micromanagement. Projects are interesting and there is always someone that is willing to help you. Benefits are great with lots of PTO, gym membership assistance, healthy food discounts on campus, and more. Lots of room for lateral movement if you wish to try out a new avenue.

    Cons

    Low base salary for industry with a hanging carrot of a bonus. Promotions are hard locked into time frames (2+ years) with little chances to be promoted early for hard work. Make you drink the company Kool-aid

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  9. "Good Internship Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Software Developer and Integrator in Plano, TX
    Recommends
    Approves of CEO

    I worked at USAA for less than a year

    Pros

    Great office. A real world project that will eventually go into production. A bunch of free food and competitive pay.

    Cons

    Took a little while to get environment setup, since the project was chosen late.

  10. Helpful (4)

    "Really great place to work."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 3 years

    Pros

    Amazing corporate culture, very mission driven.

    Cons

    Maybe too slow to make decision.

Found 104 reviews