TripAdvisor Reviews | Glassdoor.com.hk

TripAdvisor Reviews

Updated 17 Jun 2019

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Found 598 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
73%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
388 Ratings
Pros
  • "Good benefits package and plenty of useful amenities - free lunch twice a week(in 95 reviews)

  • "Work life balance was also fantastic(in 53 reviews)

Cons
More Pros and Cons
  1. "Great consumer brand but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Singapore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TripAdvisor full-time for more than a year

    Pros

    - Great benefits - Above Market Salary - Start-up vibe - Flexible Workhours

    Cons

    - Too many directional changes - Unsure of the business model - Inefficient processes - Personality-driven rather than process driven

    Advice to Management

    - Bring in some new blood - Encourage new ideas - Stay laser focused on 1-2 things - Make it easier to work with the organisation for advertisers

    TripAdvisor2019-06-18
  2. Helpful (1)

    "Positive growth experience in Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Oxford, England
    Recommends
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    -Growth & learning : had the luck to be supported by many experienced colleagues and also some managers - Professional development: Managed to jump to another position inside the company thanks mainly to what I learned during this experience - Salary: very good conditions, salary and benefits, especially for a company based in a small city like Oxford -Environment: great environment , you become part of a family...

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    Cons

    - Sometimes the business direction wasn't always clear

    TripAdvisor2019-06-06
  3. "good"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at TripAdvisor full-time for more than 5 years

      Pros

      great culture, people and benefits

      Cons

      A lottery with managers - some are great, some are really not

      TripAdvisor2019-06-06
    • Helpful (1)

      "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at TripAdvisor full-time for more than a year

      Pros

      Great team buzz, good transparency of company development. Good company benefits.

      Cons

      No fast track opportunity for personal progression. Promotional opportunities are standardised rather than specific to the individual.

      Advice to Management

      Be flexible with promotional opportunities to those that deserve them. Encourage input on idea collaboration on a wider scale to enhance the TripAdvisor portfolio.

      TripAdvisor2019-06-03
    • "Sales associate"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at TripAdvisor full-time

        Pros

        very good company to work

        Cons

        no particular problem to mention

        TripAdvisor2019-06-04
      • "Unclear strategy and positioning"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Beijing, Beijing
        Recommends
        Negative Outlook
        Approves of CEO

        I have been working at TripAdvisor full-time for more than 5 years

        Pros

        great benefits, everyday free lunch, snacks, soft drinks, office is nicely decorated, much better working enviroment than local companies; talented staff, good work-life balance, culture of diversity

        Cons

        local strategy is not clear, what the staff received from the management team looks like we need to find something to do but just "work for work's sake". Might be a good story bottom-up, but is it really something the market/our audience need? Our product is less competative with local players, poor user experinces and bugs seldom taken care of. Staff are busy but a bit directionless, just doing what managers told us...

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        Advice to Management

        There are indeed talented staff but lack of clear strategy seems a waste of people's time and talent. I'd suggest management team (not only local but global) be more open-mined to employee's voices, encourage free opinions and hear what they would like to convey, cause we really care and love the brand!

        TripAdvisor2019-06-17
      • Helpful (2)

        "London office"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Manager, London in London, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at TripAdvisor full-time for more than a year

        Pros

        Free lunch on Tues and Thurs Office space is clean and well-organized

        Cons

        The UK office is a branch of the US, no decision makers are in the UK office No direction from senior management Senior teams expect a 24d7h work ethic

        TripAdvisor2019-06-12

        TripAdvisor Response

        June 19, 2019Recruiting Operations Coordinator

        Thank you for taking the time to share your feedback. While we are happy to hear that you enjoy the office space and lunch perks, we are disappointed to hear that your experience hasn’t been completely positive. Our London office is our regional EMEA headquarters for TripAdvisor. ...

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      • "Unbeatable salary"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Business Development in Oxford, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at TripAdvisor full-time for more than 5 years

        Pros

        Uncapped commission Great salary Unbeatable benefits Free breakfast Company culture

        Cons

        Nothing specific To say about cons

        TripAdvisor2019-05-26
      • Helpful (1)

        "Excellent place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Dublin, Dublin
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at TripAdvisor full-time for more than a year

        Pros

        World largest travel website with well globally recognized brand. Great people. Very welcoming environment. Top management very approachable. Everybody is kind and very helpful. The same time Trip is full of professionals and talented people. Don’t get discouraged by some reviews. They are coming from few individuals no longer with Trip. Keep up the great work TripAdvisor!

        Cons

        There is a good bit of work to do when it comes to reporting. Attainment report is a challenge.

        TripAdvisor2019-05-22

        TripAdvisor Response

        June 11, 2019Recruiting Operations Coordinator

        Thank you for highlighting many of our top strengths. Our people, especially those here in Dublin, have proven intelligent, driven, and truly wanting to make TripAdvisor a great place to work. Over the last 5 months the sales team has driven the launch our Subject Matter Expert ...

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      • Helpful (1)

        "Very good company that strives to treat its employees well"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Business Development Representative in Dublin, Dublin
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at TripAdvisor full-time for less than a year

        Pros

        The people that work at TripAdvisor are what make it such a great place to work. There will always be a few moaners/disgruntled folks at any job but that's life. The good news is that there aren't many here. The mix of people from all over the globe is great and there is a great energy. The training provided is quite comprehensive and sets you up to start making an immediate impact. The products are straightforward and...

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        Cons

        Lot of different system in play, admin can be a bit of a pain but you get used to it.

        Advice to Management

        Keep doing what you're doing.

        TripAdvisor2019-05-17

        TripAdvisor Response

        June 11, 2019Recruiting Operations Coordinator

        Thank you for the positive comments especially as they are in line with our vision and efforts for the Dublin office. As a company, we do push for Transparency and work diligently to get information out to our teams quickly and efficiently. We have an open door policy, meaning everyone ...

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      Found 598 reviews