Starwood Hotels & Resorts Employee Reviews about "work environment"
81% would recommend to a friend
(96 total reviews)
Adam Aron
77% approve of CEO
Found 96 of over 2K reviews
Updated 5 Aug 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great training especially if you move around the different brands and especially if you are in Operations." (in 41 reviews)
- "If you like to work 80+hours a week and have no work life balance this is the job for you." (in 33 reviews)
Reviews about "work environment"
Return to all Reviews- 2.022 Oct 2014Anonymous EmployeeCurrent Employee, less than 1 yearDallas, TX
Pros
Friendly environment that promotes knowledge of hospitality industry. Promotes a work environment with an open door policy concerning guests and their satisfaction.
Cons
If you are looking to expand your career into another field or even to another property, the lack of communication about positions is lacking.
- 5.024 Sept 2014Beach AttendantCurrent Employee, more than 3 yearsDana Point, CA
Pros
The perks this company provides when traveling are exquisite and fantastic. The work environment is very professional and exciting. All of the employees, with a few exceptions, are wonderful and feel like family.
Cons
May be hard to move up or transfer to other departments in the resorts.
1 - 4.03 Mar 2011Anonymous EmployeeCurrent EmployeeChicago, IL
Pros
The company is an international company with a lot of opportunities to move around and move up. If one department does not seem to be a fit, you are able to move to a different position.
Cons
It is a very corporate work environment and sometimes leads to having to deal with mundane tasks. Not all hotels are owned by Starwood, so even though you work for the company, you still have to answer to the owners which creates difficulties sometimes.
1 - 3.019 Jun 2013Corporate AssociateFormer Employee, more than 3 yearsStamford, CT
Pros
- Hotel discount - Exciting brands Starwood attracts some of the brightest branding folks across multiple industries. Big Cornell population. I started as a Coordinator and after 2 years moved up to Specialist. Fairly good movement in this area. Probably would've made Manager if I stayed for 2 more years. Best areas for moving up: IT, Brands, Procurement, Sales;
Cons
- 8 out of 10 supervisors (Directors, VPs) are caucasian - No leadership development programs for minorities (or anyone) - Slow to adapt to technological change - Supervisors are more concerned about their job security - Not a fun environment to work at anymore Starwood loses the brightest associates after 2-3 years for multiple reasons: - unmotivating managers - stagnant corporate culture - unactionable employee feedback - nonpeople focused mentality - compensation Starwood discount is nice but they dont have properties with the same reach as Marriott or Hilton. Hard to make it to a supervisor level. Worst areas for moving up: Finance, HR, Real Estate
3 - 4.023 Jan 2012Anonymous EmployeeFormer Employee
Pros
I enjoyed being a part-time employee as they were always considerate to my needs and offered flexibility where necessary. It was a nice environment to work in and my colleagues were like family
Cons
The hours were sometimes long and unpredictable. Shifts varied on the business and getting consistent work in off-peak months was sometimes difficult.
- 4.022 Oct 2013Vacation Ownership SalesFormer Employee, more than 5 yearsScottsdale, AZ
Pros
Great company with great benefits. Fun group of people to work with. Good work environment and beautiful setting for guests to see.
Cons
Very corporate and everything is pretty much written in stone in what can and cannot be done. Pay is commission only so can be difficult to survive at times
- 4.029 Oct 2016Food ServerCurrent Employee, more than 1 yearKissimmee, FL
Pros
Fun work environment and always nice to get to meet guest from all over the world. Working on Disney property is an all together different experience which makes loving my job easy.
Cons
Working at a hotel that's so big and business is based on conventions, something work is a little slower than we'd like.
- 4.020 Apr 2016ManagerCurrent Employee, more than 3 yearsRaleigh, NC
Pros
good environment to work in
Cons
late hours on the weekends
- 5.09 Aug 2016Anonymous EmployeeCurrent Employee, more than 10 yearsWestport, MA
Pros
Great work environment with lots of opportunity
Cons
In the process of being acquired, corporate staff being let go
- 1.09 Aug 2009Financial AnalystFormer Employee
Pros
Starwood Salary was very good and the corporate office building was very nice.
Cons
I have never worked in such a toxic environment such as I did at Starwood. Management was disrespectful, arrogant, and did not understand the value of breathing room. Inter-office instant messaging? What a nightmare! My biggest issue outside of the the management style was the play with numbers. You can make them say anything by omitting important facts and only reporting the positive!
