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Starwood Hotels & Resorts

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Starwood Hotels & Resorts

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Starwood Hotels & Resorts is now part of Marriott International. For up to date information and jobs, please see the Marriott International profile.

Starwood Hotels & Resorts Employee Reviews about "long hours"

3.9

81% would recommend to a friend

(77 total reviews)

CEO Adam Aron

Adam Aron

77% approve of CEO

Ratings by category

4.0

Diversity and Inclusion

3.9

Culture and Values

3.8

Career Opportunities

3.7

Compensation and Benefits

3.6

Work/Life Balance

3.6

Senior Management

Ratings distribution

5 stars

29%

4 stars

34%

3 stars

22%

2 stars

9%

1 star

6%

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Found 77 of over 2K reviews

Updated 5 Aug 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "The star hot discount is a great benefit for the employees and their familys.(in 164 reviews)
  • "The people are great(in 103 reviews)
  • "Good pay and stable working life(in 62 reviews)
  • "Great Environment and Culture.(in 49 reviews)
  • "Great training especially if you move around the different brands and especially if you are in Operations.(in 41 reviews)
Cons

Reviews about "long hours"

Return to all Reviews
77
    1. 5.0
      7 Sept 2014
      Hotel Front Desk Manager
      Current Employee, more than 5 years
      Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, locations, benefits, training, excutive commitee

      Cons

      hours are long and could take its toll

      1. 5.0
        26 Jun 2020
        Anonymous Intern
        Former Intern, less than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Very smart and intelligent people around you

        Cons

        Long hours and lots of work

      2. Join the Starwood Hotels & Resorts team
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        1. 4.0
          8 May 2015
          Anonymous Employee
          Current Employee, more than 5 years
          Austin, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great environment and benefits (PTO, 401K match)

          Cons

          Some long hours for call takers

          1. 5.0
            24 Nov 2021
            Front Desk Supervisor
            Former Employee, more than 5 years
            Hilton Head Island, SC
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Benefits and pay are great

            Cons

            Long hours and work weeks

            1. 4.0
              21 Oct 2015
              Anonymous Employee
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              awesome hotel and travel benefits

              Cons

              long hours and and multi layered management structure

              1. 4.0
                1 Dec 2013
                Anonymous Employee
                Former Employee, more than 5 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                I worked at several properties and everyone came together as a team. True caring about growth and long term career. Ever changing environment keeps you on your toes. Lots of opportunity for growth in each property and as a company with transferring.

                Cons

                Long hours and often six day weeks on the operations side. Continuous guest interaction can provide positives but mainly a lot of negative experiences. Got burn out dealing with being yelled at by guests daily. Salary is not great until you reach management level.

                2
                1. 3.0
                  30 Mar 2017
                  Sales Specialist
                  Current Employee, more than 1 year
                  Doha
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  -Company has maybe the best brands in hospitality. - Fun to be part of and work in

                  Cons

                  -Every property acts independently with very little influence from Divisional / Regional office. - Long work hours and no fair compensation - Poor organizational structure

                  1. 5.0
                    17 Apr 2020
                    Front Desk Agent
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Support from upper level staff, room to grow

                    Cons

                    Long hours as with most front desk positions

                    1. 4.0
                      3 Mar 2013
                      Guest Service Associate
                      Current Contractor, more than 1 year
                      Udaipur, Rajasthan
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      good scope of learning and growth.

                      Cons

                      in season time long working hours we do not get 6 holidays because staff is less.

                      1. 4.0
                        19 Jul 2016
                        Anonymous Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great work culture and package

                        Cons

                        Long working hours which can lead to unhealthy life style

                      Viewing 1 - 10 of 77 Reviews
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