Starwood Hotels & Resorts Reviews
81% would recommend to a friend
(2014 total reviews)
Adam Aron
77% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Fun work environment and always nice to get to meet guest from all over the world." (in 41 reviews)
- "Great training especially if you move around the different brands and especially if you are in Operations." (in 39 reviews)
- "If you like to work 80+hours a week and have no work life balance this is the job for you." (in 34 reviews)
Found 2,014 of over 2K reviews
Updated 5 Aug 2023
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- Most Recent
- Highest Rating
- Lowest Rating
- 5.013 Aug 2016Anonymous EmployeeFormer Employee
Pros
Great Sales & Marketing Tools provided
Cons
Too big to manage the standard
- 3.08 May 2022Call Centre AgentCurrent Employee
Pros
Oh my god no more salary
Cons
Oh my god no more holidays
- 5.05 Aug 2023Safety Services OfficerFormer Employee, less than 1 yearVancouver, BC
Pros
Good Living Wage, Great Benefits, Employee Mentoring and Education Programs, Employee Recognition Programs
Cons
Odd Hours E.g. Days/Afternoons/Evenings/Graveyards. Some company rules are a little too restrictive while working there, however they are manageable so long as you follow the proper procedures.
- 4.09 Jun 2023Anonymous EmployeeFormer Employee, more than 5 yearsStamford, CT
Pros
Interesting, wired in, important work, good boss
Cons
Lots of work and deadlines
- 5.016 May 2023Sales ManagerCurrent Employee
Pros
Great learning opportunities and investment in employees (training, programs, schooling etc)
Cons
No place of employment is perfect, but no major negative points to mention
- 2.022 May 2023Sales ExecutiveCurrent Employee, less than 1 yearOrlando, FL
Pros
Excelente environment,very friendly all the people that work there
Cons
You don’t make money,they don’t have tours and a lot cancellations
- 3.014 May 2023Hotel ReceptionistFormer Employee
Pros
Yeah they gives staffs respect that they deserves
Cons
By helping out with transportation issues for staffs that are leaving far
- 5.016 Apr 2023Frontline Sales RepresentativeCurrent Employee, less than 1 yearOrlando, FL
Pros
Great atmosphere. Sales management is the best.
Cons
Nothing bad to say about this company
- 5.03 Apr 2023Server/WaiterFormer Employee, more than 8 yearsAthens, Athens, Attica
Pros
Salary, food restaurant for employees
Cons
Working Hours and non standard day offs
- 3.023 Jan 2023Kitchen HelperCurrent Employee
Pros
Many workers imports from other countries
Cons
All good you should select me 😣
Starwood Hotels & Resorts Reviews FAQs
Starwood Hotels & Resorts has an overall rating of 3.9 out of 5, based on over 2,167 reviews left anonymously by employees. 81% of employees would recommend working at Starwood Hotels & Resorts to a friend and 64% have a positive outlook for the business. This rating has been stable over the past 12 months.
81% of Starwood Hotels & Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Starwood Hotels & Resorts 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.
