Square Reviews

Updated Oct 21, 2021

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Found 779 of over 860 reviews

4.2
85%
Recommend to a Friend
93%
Approve of CEO
Square Founder & CEO Jack Dorsey
Jack Dorsey
550 Ratings
Pros
  • "Great work life balance is promised(in 55 reviews)

  • "They offer great benefits for their employees while also helping them further in their career(in 36 reviews)

  • Cons
  • "Typical growing pains of a new office(in 29 reviews)

  • "Work life balance during busy seasons/days(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Awesome

      Oct 19, 2021 - Customer Success Advocate in Scottsdale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The whole position is great

      Cons

      sometimes calls and chats are busy

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    2. 5.0
      Current Employee

      Bullish on Square as a company

      Oct 12, 2021 - Human Resources 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cares about employees Preserves the tight knit feel of a company for being a larger publicly traded company, that is rare to come by

      Cons

      Growing pains of a start up for some of the newer divisions/acquired companies

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    3. 5.0
      Current Employee, more than 3 years

      Great Tech Company

      Oct 11, 2021 - Customer Success Specialist in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company cares about employees wellbeing- mental health days, PTO, ability to work remote

      Cons

      Not much room for advancement in pay, just move to another dept

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    4. 5.0
      Current Employee, less than 1 year

      A wonderful place to work

      Oct 7, 2021 - Account Development Representative in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      So much freedom Management that wants the best for you Friendly and helpful team members Fair pay

      Cons

      I’ve only worked from home which has been nice but I miss the socialization of being in the office

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    5. 5.0
      Former Employee

      Awesome

      Oct 7, 2021 - Freelancer in Port St Lucie, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great room for growth and good work life balance

      Cons

      Stressful and they took away unlimited pto

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    6. 5.0
      Current Employee, more than 3 years

      Great company, great culture, great people

      Oct 8, 2021 - Technical Recruiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Love the people I work with

      Cons

      Can't think of anything in particular.

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    7. 3.0
      Former Employee

      Great pay, great benefits, but high stress

      Oct 21, 2021 - Customer Success Advocate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent workplace culture, good starting pay, good benefits

      Cons

      High stress, demanding, constant fast changes

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    8. 5.0
      Current Employee, more than 1 year

      Fan-Square'in Tastic!

      Oct 5, 2021 - Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big fan of the mission statement, you get to work around extremely supportive and determined individuals to hit goals out of the park. Goals and metrics are fair. You can network internally with intelligent individuals around the world across all career streams.

      Cons

      I think that a commission based system would incentivize Account Managers more than a base salary with no bonus. You also get paid less for doing the same work as US counterparts (even if working the same market).

      Continue reading
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    9. 4.0
      Current Employee

      Great place to work if you love the product and the merchants

      Oct 19, 2021 - Program Manager in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The product is second to none. Square will dominate financial services in the future. IF you work in a role with Square merchants it is an incredible experience.

      Cons

      This company still acts like a start-up and they are a Fortune 500.

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    10. 5.0
      Current Employee

      Great Benefits

      Oct 4, 2021 - Customer Advocate in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You an easily advance your career

      Cons

      Working from home with limited tools for troubleshooting

      Continue reading
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