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Ritz-Carlton

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Ritz-Carlton Employee Reviews about "work life balance"

3.9

67% would recommend to a friend

(126 total reviews)

President and COO Hervé Humler

Hervé Humler

75% approve of CEO

Ratings by category

4.0

Diversity and Inclusion

3.9

Culture and Values

3.8

Career Opportunities

3.7

Compensation and Benefits

3.3

Senior Management

3.2

Work/Life Balance

Ratings distribution

5 stars

43%

4 stars

30%

3 stars

16%

2 stars

6%

1 star

5%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and inspired by peers daily!(in 250 reviews)
  • "Great Pay (including overtime pay)(in 91 reviews)
  • "The people are great and nice.(in 91 reviews)
  • "Excellent Training and knowledge of customer service(in 63 reviews)
Cons
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Found 126 of over 3K reviews

Updated 27 Nov 2023

Reviews about "work life balance"

Return to all Reviews
126
    1. 3.0
      23 Mar 2023
      Night Auditor
      Current Employee, less than 1 year
      Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Marriott benefit and pay isn’t super bad.

      Cons

      Not flexible with your schedule at all really and work/life balance is hard.

      1. 5.0
        6 Sept 2015
        Concierge
        Former Employee, more than 3 years
        Avon, CO
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Excellent benefits Excellent support for employees - you always felt like the company had your back Some of the best supervisors and managers that I ever worked for Great work / life balance with plenty of flexible shifts that allowed for a lot of fun Great relationships with other vendors in town

        Cons

        Corporate had asinine goals for recording guest preferences and issues in an archaic and ridiculously slow system Other properties might not be as great to work for General Manager next door at the hotel was very antagonistic

        1
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        1. 4.0
          14 Nov 2011
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Benefits, opportunities for domestic and international career growth, fast paced environment.

          Cons

          The hospitality industry as a whole requires 100% dedication and work life balance takes quite a bit of life-style juggling to maintain professional and personal obligations - it is not for everyone.

          1. 4.0
            4 Jan 2023
            SPA Coordinator
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Development and training Ability to move up/across to different departments

            Cons

            Schedule was varied Work/life balance not great

            1. 4.0
              15 Jan 2012
              Anonymous Employee
              Current Employee
              New York, NY
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Ladies and gentlemen are the most important resource!

              Cons

              work/life balance is not the best

              1. 4.0
                14 Jul 2021
                Anonymous Employee
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                great work life balance and no micromanaging

                Cons

                some drama between certain departments

                1. 5.0
                  4 Apr 2016
                  Anonymous Employee
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Worked with the best hospitality professionals in the business. I received opportunities for advancement and learned the business from the best.

                  Cons

                  Work life balance and having to deal with unruly guests.

                  1. 4.0
                    19 Nov 2020
                    Hostess
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Awesome company to work for and grow

                    Cons

                    No work life balance in the food and beverage department

                    1. 4.0
                      30 Mar 2021
                      Director of Guest Relations
                      Current Employee, more than 3 years
                      Los Angeles, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great pride in product and nice people.

                      Cons

                      Work schedule and poor work life balance.

                      1. 3.0
                        10 Dec 2019
                        Marketing
                        Former Employee, more than 1 year
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        good work and life balance and you can get employee discount for all the Marriott branches

                        Cons

                        lack of money and budget

                      Viewing 1 - 10 of 126 Reviews
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