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Ritz-Carlton Front Desk Agent Reviews
Updated 30 Nov 2023
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Found 102 of over 3K reviews
40% Recommend to a Friend
36% Approve of CEO
Found 100 of over 3K reviews
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Recommend to a Friend
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Hervé Humler
44 Ratings
- 4.013 Aug 2023Front Desk AgentFormer ContractorHong Kong
Pros
is marriot so have many benefit
Cons
you may need to ot
- 2.024 Oct 2021Front Desk InternCurrent Intern, less than 1 yearHong Kong
Pros
Uniform, laundry, on duty meals
Cons
10-12 hours shifts, no work/life balance, interns training other (new) interns
- 3.011 Apr 2021Front Desk AgentFormer EmployeeHong Kong
Pros
great chance to meet people in different aspect
Cons
high pressure with long working hour
- 4.030 Nov 2023Front Desk ReceptionistCurrent Employee, more than 1 yearNew York, NY
Pros
Food provided and cool perks
Cons
Far distance and work/life balance not the best
- 3.08 Oct 2023Front Desk AgentCurrent Employee, more than 1 yearCharlotte, NC
Pros
Good discount benefits in rooms
Cons
Property is understaff, front desk does everything and has responsabilities in all of departments. Pay is not worth it
- 4.022 Sept 2023Front Desk AgentFormer Employee, more than 1 yearMarina del Rey, CA
Pros
Great people and opportunities to learn
Cons
Work extremely hard and long hours for low pay
1 - 1.026 Aug 2023Front Desk Guest Experience ExpertFormer Employee, less than 1 yearOrlando, FL
Pros
The benefits were competitive compensation not as much.
Cons
The environment is toxic and leadership movers in a way that is conniving and deceitful as well as act in a manner completely opposing their then credo, core values, and employee promise.
1 - 5.017 Jul 2023Front Desk AgentFormer Employee, less than 1 yearTysons Corner, VA
Pros
Working here truly showed me why the brand has been held to such a high standard for such a long time. The staff, and especially management as a whole were incredible to work with, everyone is eager to help and there seems to be a winning culture instilled within everyone who works there.
Cons
Only downsides were the stress during some times of the day, as well as the hours that the job demanded. However, these were things that were expected because of the job description, and management did a great job of preparing me for those situations.
- 3.025 Sept 2023Night Auditor/Front Desk AgentFormer ContractorAmelia Island, FL
Pros
Night shift and provided uniform
Cons
No room for hourly pay raises
- 1.04 Oct 2023Front Desk ReceptionistFormer Employee, more than 1 yearCleveland, OH
Pros
Good food while working there
Cons
Management all sleeping with each other
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