Racker Reviews

3.3

55% would recommend to a friend

(55 total reviews)
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Dan Brown

75% approve of CEO

53% positive business outlook

Racker has an employee rating of 3.3 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Racker employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

55 reviews
5.0
20 Jun 2019

The mission matters

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is an agency that cares about and for people. There is utmost respect for the people we serve and the agency truly does support the ideal of helping people live in a world where they feel a sense of belonging and empowerment. As a staff member, I always feel supported, valued and appreciated by my immediate supervisors and the leadership team of the agency. I have been encouraged and supported in growing in my profession and developing my skills. My experience has consistently been that administration adheres to high ethical standards of practice. I can't imagine doing this job anywhere else and feeling the same level of commitment and care from my employer.

Cons

As a non-profit, there is a great deal of dependance on funding streams (the state, Medicaid, etc) that don't often provide adequate funding to support the important and hard work that people do in this agency. I know that Racker does as much as they can to provide better pay and benefits, but overall the field of human services tends to be lower paying, unfortunately.

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Racker Response
6y
Thank you for taking the time to write a thoughtful review and for your kind words! We appreciate hearing about your personal experience and are glad to learn that you have received the support needed to grow in your career.
3.0
26 Dec 2016

Team Director

Recommend
CEO approval
Business outlook

Pros

Dedicated and caring staff and Team Directors. Good flex time for people with families and children.

Cons

You cannot expect to be promoted into other positions through hard work, commitment and merit alone. It requires that you make the "favorites" list. They wonder why the turn over is so great and the annual state surveys shred their residential program. Often times, the Team Directors are teaching their own supervisors about the residential program but there is no compensation or acknowledgement. One person can do the work of three people but no promotion will be had if they aren't great pals with upper management. They will go as far as being manipulative to prevent Team Directors from advancing. First hand experience.

2.0
25 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The residents and watching them grow

Cons

Low pay, management doesn’t care about you.

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Racker Response
4y
Thank you for taking the time to provide your perspective. We take these matters seriously and would appreciate the opportunity to discuss your concerns further. To create a dialogue, please reach out to feedback@racker.org
Viewing 1 - 3 of 55 Reviews

Glassdoor has 57 Racker reviews submitted anonymously by Racker employees. Read employee reviews and ratings on Glassdoor to decide if Racker is right for you.