Complete lack of quality management has lead to decline in sales and high customer turnover. Long running issue that is not being addressed. Future of the company is questionable. Laid off 70 staff post Christmas rush Jan 2022.
Moral is poor
Have many company values but are rarely stuck to, or factored into decisions. Quality, Value, Community, Sustainability, Innovation
Management is under experienced and under performing
Poor quality of sites. Office is normally freezing and heaters are required in winter but is too hot in summer. Roof leaks when it rains
80% of the company got no payrise in the annual review of pay Jan 2021. Many key long time staff left across the company after this