Pacific Dental Services Reviews

Updated 4 Aug 2020

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3.2
58%
Recommend to a Friend
77%
Approve of CEO
Pacific Dental Services President Stephen Thorne
Stephen Thorne
480 Ratings
Pros
  • "I loved how I was able to work on a project that actual dentists could use in the field to positively impact their practice(in 49 reviews)

  • "Training in CAD/CAM CEREC dentistry(in 37 reviews)

Cons
  • "There is so much turnover in management and associate dentists and false promises from the beginning(in 64 reviews)

  • "Work life balance in some departments can be non existent(in 59 reviews)

More Pros and Cons
  1. "Hard Work, Great Company Vision"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Dental Services full-time for more than 5 years

    Pros

    Company has great vision and beliefs.

    Cons

    Benefits could be a bit better.

  2. "SBC"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Specialty Benefits Coordinator 
    Doesn't Recommend
    Approves of CEO

    I worked at Pacific Dental Services full-time for more than 3 years

    Pros

    Opportunity to meet amazing people.

    Cons

    work life balance/ hours/ no room for growth

    Continue reading

  3. "Om"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Operations Manager 

    I have been working at Pacific Dental Services full-time

    Pros

    Good region support, easy structure

    Cons

    Pay, work life balance, Long hours

  4. "Glad I am not there anymore"

    3.0
    Former Employee - Benefits Coordinator 

    I worked at Pacific Dental Services full-time

    Pros

    Good coworkers and flexible hours

    Cons

    You are expendable to them. The minute you do not agree, you are shown the door.

  5. "Great Company, Bad Timing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Cincinnati, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pacific Dental Services full-time for less than a year

    Pros

    Quality People, Great Opportunity, Awesome Management and Training

    Cons

    This is not an easy Job, but it is worth it!

    Continue reading

    Pacific Dental Services Response

    June 30, 2020People Services

    Thank you for taking the time to write a review! We are happy to hear that you had a positive experience at one of our supported offices.

  6. "Run 🏃 away!!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Multi-office Owner Dentist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pacific Dental Services full-time for more than 3 years

    Pros

    There are absolutely no pros to this company.

    Cons

    Everything. Idiot executives. Idiot managers. Constant turnover. Quota production requirements. Owners are not actually owners. They are puppets in the hands of management, led by Stephen Thorne, an egocentric clown.

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  7. "."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Denver, CO

    I worked at Pacific Dental Services part-time for more than 3 years

    Pros

    Great benefits, clean work environment, extended education

    Cons

    High pressure for production goals

  8. Helpful (4)

    "Stressful"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead RDA in Ventura, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pacific Dental Services full-time for more than 8 years

    Pros

    Benefits, although the medical insurance is not good.

    Cons

    No value to your hard work. I worked with this company for over 8 years and always felt like a number. I was done wrong by this company so many times but my loyalty to my office kept me there until I pursued my dream career.

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    Pacific Dental Services Response

    July 13, 2020People Services

    We truly appreciate the account of your experience working at Pacific Dental Services, and we want you to know that we’re listening. We're committed to making Pacific Dental Services a healthier, happier place to work by providing training for leadership throughout the company and addressing performance concerns where needed.

  9. "Mixed Bag at the National Support Center, Irvine"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Pacific Dental Services full-time for more than 5 years

    Pros

    Overall company culture, We Serve opportunities are great, employees at the Irvine location are generally nice, and lots of free work t-shirts.

    Cons

    CEO is more congenial when presenting than in person, tone deaf C-level executives , management can get away with a lot, and HR team seems overworked and spread too thin. Oh, and the building is packed to the brim.

  10. "Hypocrite and shameless company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Dentist 
    Negative Outlook
    Disapproves of CEO

    I have been working at Pacific Dental Services full-time for less than a year

    Pros

    I liked my patients. They came in cluelessly and thought PDS was a Christian company so they would be treated decently.

    Cons

    1. Up sell. Drain patients pocket. 2. Up sell for hygienist. And specialist. The gp spend the time talking and referring without getting the effort compensated. 3. They train the doctor to be monkeys,Not practitioner. How so? everything is Cerec!no skill in filling no more. Where were the skill you learn from dental school? gone. Vanished with the hungry craving Cerec machine. You will lose skill in making denture and molar root canals and also fillings. But you will be a flat prep expert without any critical thinking of retention of an abutment. 4. They don’t respect new doctors time. I was hired full time. When they didn’t have patients they tell me to go home and i didn’t get paid. 5. The manager changed my treatment plan. That was the most unacceptable part. Cus they are money hungry. Every single filling turned into Cerec rec rec rec.

    Continue reading
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