L'Oréal Reviews

Updated 27 May 2020

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3.8
77%
Recommend to a Friend
92%
Approve of CEO
L'Oréal Chief Executive Officer Jean-Paul Agon
Jean-Paul Agon
1,257 Ratings
Pros
Cons
More Pros and Cons
  1. "Good company"

    5.0
    Former Employee - Intern 

    I worked at L'Oréal full-time

    Pros

    good location, good salary, lots to learn, kind people

    Cons

    Busy, fast-paced, long working hour

    L'Oréal2020-05-25
  2. Helpful (1)

    "Toxic company - beware"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Director 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at L'Oréal full-time for more than 10 years

    Pros

    Great brands, lots of smart people, some of them being extremely friendly although they usually do not last long in the organization.

    Cons

    No career or development plans. You are being pushed to whatever job they can find, as long as it is hassle free for them. Some of my friends got even lower rank jobs (yet with the same salary) because "nothing else was available" at the time. Changing divisions is always challenging and almost impossible for people if you come from active cosmetics or worse, the professional products division. Top jobs often end up being given to CPD or Luxe employees. People who work their way up the corporate ladder are usually the ones that waited long enough and built the right connections, and avoided all the bullets. Performance reviews are a joke: you can demonstrate consistent performances year on year and still being left aside if you do not have sponsors. Darwinism at its best: if a top guy does not like you and you deliver a poor presentation just once, your career progression will come to a halt. I missed a promotion once for the sole reason that the head of the division "did not like me" although my track record was flawless and my line manager and the team leader both sponsored me. Still a lot of toxic managers too, some of them being clearly protected by top management. One HRD told me once that "X can't be removed because he/she is protected by the CEO". Most of the people getting promoted fit the same description. I can always tell who gets promoted in any team: the highly extroverted, self confident, risk taker, action oriented type. Don't try to be a strategic thinker in this company, or boast your "soft skills" or your 'inclusive" management style. What they like is the charismatic egocentric superman/woman type who can turnaround any situation on his own. They do try to change the corporate culture but the guys fostering it are the same guys who contributed to building what was deemed a toxic workplace 10 years ago. The annual employee survey is now part of every manager's KPI: however,I have heard stories of teams being pressurized to deliver positive feedbacks in exchange of career advancement although this is hopefully rare. Finally, the learning in L'Oreal is not as good as the company claims: most of the training is now done online with random classes that are usually poor in content apart from a few MOOC that they advertise a lot. Personal development programs like coaching are reserved for senior management.

    Continue reading
    L'Oréal2020-05-04
  3. "Forced to do things out of your job scope and expection"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Educator in Hong Kong
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at L'Oréal full-time for more than a year

    Pros

    Benefit compared to other companies , Environment as new open office

    Cons

    Far from MTR, poor management

    L'Oréal2020-04-01
  4. "eBusiness"

    4.0
    • Career Opportunities
    Current Employee - EBusiness in Hong Kong

    I have been working at L'Oréal full-time

    Pros

    dynamic, entrapreneurial, international, empowering, opportunities

    Cons

    challenging, competitive, political, matricial, not fast enough in digital

    L'Oréal2020-03-31
  5. "Marketing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at L'Oréal full-time

    Pros

    Good environment not serious hierarchy

    Cons

    Long working hours ot all the time

    L'Oréal2020-03-27
  6. "Past Experience"

    5.0
    Former Employee - Marketing Executive in Hong Kong

    I worked at L'Oréal part-time

    Pros

    Good career development and learning environment

    Cons

    Very long working hours, will often OT

    L'Oréal2020-03-24
  7. "Career Prospects"

    4.0
    Former Employee - Anonymous Employee 

    I worked at L'Oréal full-time for more than 3 years

    Pros

    Good career prospects for those who are willing to take up responsibilities

    Cons

    Long working hours at peak times

    L'Oréal2020-03-16
  8. "/"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aberdeen
    Doesn't Recommend

    I worked at L'Oréal full-time

    Pros

    Large company, international company, big company

    Cons

    Long working hours, great pressure

    L'Oréal2020-04-19
  9. "Marketing Intern"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Hong Kong
    Recommends

    I have been working at L'Oréal full-time for less than a year

    Pros

    explore different cosmetics brands in loreal group

    Cons

    long working hours and need to leave late

    L'Oréal2020-03-04
  10. "AVP of Marketing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Trust Relationship Manager 
    Recommends
    Positive Outlook

    I have been working at L'Oréal full-time for more than a year

    Pros

    Open Minded and entrepreneurial culture, mobility opportunity, training & development plans

    Cons

    Heavy workload, sometimes unqualified manager

    L'Oréal2020-01-17

    L'Oréal Response

    March 3, 2020Global content and employee engagement manager

    Hello, Thank you for sharing your thoughts. We are glad you embrace our culture! We are aware that the workload can be heavy and we're always trying to help you manage it. We've started with many programs and services to increase work-life balance and help our employees to focus on what is important for them. From concierge service to the extension of paternity leave, check which ones are put in place in your country! We wish you the best, Madeline

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