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Ketchum Reviews

63% Recommend to a Friend
Ketchum Partner, President and CEO   Mike Doyle
74% Approve of CEO
Recommend to a Friend
Approve of CEO
Ketchum Partner, President and CEO   Mike Doyle
Mike Doyle
97 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Most of the people are great and it is a supportive environment where you can grow a lot.(in 68 reviews)
  • "The people and culture are great(in 38 reviews)
  • "1.) Great colleagues(in 28 reviews)
  • "There is opportunity to work with great clients and leadership is good at matching assignments to passion.(in 15 reviews)
  • "Great company culture; Lots of opportunites(in 13 reviews)
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Found 551 of over 816 reviews

Updated 19 Sept 2023

    1. 1.0
      24 Jul 2023
      Anonymous Employee
      Former Employee, more than 8 years
      CEO Approval
      Business Outlook


      Re mote work & team members.


      I was laid off after ~8 years of working here - the least Ketchum could have done for a tenured employe, who they promoted twice and recently gave a bonus too, was to put some/any writing on the wall vs pulling the rug. This was a slap in the face -- Never once did I struggle with utilization, raising my hand when I needed work, supporting new biz, contributing to agency culture, our people and teams — even referring talent (who I sang Ketchum praises towards before this layoff). It shows me Ketchum does not care about their people and talent (as leadership consistently preaches) but solely about their bottom line, in a cutthroat environment, where anyone is disposable... In my naive, positive, glass half full mindset, I envisioned future growth and my career playing out long term at Ketchum...NO, always watch your back, assume the worst regardless of tenure, contributions, position, status, etc.

      1. 1.0
        30 Jun 2023
        Senior Associate
        Current Employee, more than 3 years
        New York, NY
        CEO Approval
        Business Outlook


        It’s a job. That’s about it. I’m not joking.


        I have no idea how on earth Ketchum wins awards considering they don’t pay people livable wages, overwork them to the BONE, and don’t give raises. If your billable time isn’t high enough you will be fired. Your hours need to be at LEAST 75% billable and I think they might have just raised it to 90%. If you take vacation time it counts against you. Here your productivity IS equal your worth to them. People who have been there for YEARS have barely gotten any increases and have effectively taken a pay cut each year from inflation while the new CEO talks about being in a new place traveling the world in each of his emails to the employees. It’s incredibly out of touch and tone deaf. Also, a new CCO was just hired right after they laid off people on the account side and employees are noticeably upset considering he’s friends with Jim and Chris (exec leadership). It’s disrespectful to anyone trying to climb their way to the top. As for diversity, I would give an opinion on it if there actually was some. Now with the mandatory RTO I mean “return to connection” just don’t. Run for the hills.

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      Ketchum Reviews FAQs

      Ketchum has an overall rating of 3.6 out of 5, based on over 816 reviews left anonymously by employees. 63% of employees would recommend working at Ketchum to a friend and 44% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Ketchum employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ketchum. This rating has improved by 3% over the last 12 months.

      63% of Ketchum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ketchum 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

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      Glassdoor has 816 Ketchum reviews submitted anonymously by Ketchum employees. Read employee reviews and ratings on Glassdoor to decide if Ketchum is right for you.