Ketchum Reviews

Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Most of the people are great and it is a supportive environment where you can grow a lot." (in 68 reviews)
- "There is opportunity to work with great clients and leadership is good at matching assignments to passion." (in 15 reviews)
- "Low pay compared to other agencies and in relation to the quality of workers and workload." (in 28 reviews)
Found 551 of over 816 reviews
Updated 19 Sept 2023
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- 1.024 Jul 2023Anonymous EmployeeFormer Employee, more than 8 years
Pros
Re mote work & team members.
Cons
I was laid off after ~8 years of working here - the least Ketchum could have done for a tenured employe, who they promoted twice and recently gave a bonus too, was to put some/any writing on the wall vs pulling the rug. This was a slap in the face -- Never once did I struggle with utilization, raising my hand when I needed work, supporting new biz, contributing to agency culture, our people and teams — even referring talent (who I sang Ketchum praises towards before this layoff). It shows me Ketchum does not care about their people and talent (as leadership consistently preaches) but solely about their bottom line, in a cutthroat environment, where anyone is disposable... In my naive, positive, glass half full mindset, I envisioned future growth and my career playing out long term at Ketchum...NO, always watch your back, assume the worst regardless of tenure, contributions, position, status, etc.
8 - 1.030 Jun 2023Senior AssociateCurrent Employee, more than 3 yearsNew York, NY
Pros
It’s a job. That’s about it. I’m not joking.
Cons
I have no idea how on earth Ketchum wins awards considering they don’t pay people livable wages, overwork them to the BONE, and don’t give raises. If your billable time isn’t high enough you will be fired. Your hours need to be at LEAST 75% billable and I think they might have just raised it to 90%. If you take vacation time it counts against you. Here your productivity IS equal your worth to them. People who have been there for YEARS have barely gotten any increases and have effectively taken a pay cut each year from inflation while the new CEO talks about being in a new place traveling the world in each of his emails to the employees. It’s incredibly out of touch and tone deaf. Also, a new CCO was just hired right after they laid off people on the account side and employees are noticeably upset considering he’s friends with Jim and Chris (exec leadership). It’s disrespectful to anyone trying to climb their way to the top. As for diversity, I would give an opinion on it if there actually was some. Now with the mandatory RTO I mean “return to connection” just don’t. Run for the hills.
9
Ketchum Reviews FAQs
Ketchum has an overall rating of 3.6 out of 5, based on over 816 reviews left anonymously by employees. 63% of employees would recommend working at Ketchum to a friend and 44% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
63% of Ketchum employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ketchum 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.