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Fairmont Hotels & Resorts

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Fairmont Hotels & Resorts

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Fairmont Hotels & Resorts Reviews

Updated 20 Sept 2023

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Found 1,868 of over 2K reviews
3.8
72% Recommend to a Friend
Fairmont Hotels & Resorts CEO William Fatt
77% Approve of CEO

Found 1,776 of over 2K reviews

3.8
72%
Recommend to a Friend
77%
Approve of CEO
Fairmont Hotels & Resorts CEO William Fatt
William Fatt
522 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and discounts on other locations.(in 202 reviews)
  • "Good pay and benefit so I worked as student and it was good(in 108 reviews)
  • "Great people and lots of action on weekends.(in 55 reviews)
  • "Friendly staff and they are also very dedicated to their job.(in 50 reviews)
  • "You get to live in beautiful jasper and colleagues are great.(in 49 reviews)
Cons
    1. 4.0
      31 Oct 2022
      SPORTS TRADER
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      happy and heath enough money quickly

      Cons

      laugh comfortable like bright ok

      1. 4.0
        11 Sept 2021
        Anonymous Employee
        Former Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        good enviornment and good leader

        Cons

        low salary and not legal pay

      2. Join the Fairmont Hotels & Resorts team
        See Our Latest Jobs
        1. 3.0
          19 Aug 2021
          Duty Manager
          Former Employee, more than 3 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good team, good staff in my sectiom

          Cons

          Tight Budget Control, HR override everything

          1. 3.0
            26 Feb 2018
            Anonymous Employee
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good brand name and experience.

            Cons

            Could be politicized at times.

            1. 5.0
              18 Sept 2023
              Banquet Server
              Current Employee, more than 8 years
              Scottsdale, AZ
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Prestigious Work Environment: The Fairmont is renowned for its luxury and high standards, providing employees with a prestigious workplace to enhance their professional experience. Networking Opportunities: You'll have the chance to interact with a diverse clientele, including high-profile guests and business professionals, which can lead to valuable networking connections Flexible Hours: Many banquet positions offer flexible scheduling (if you're on-call), making it suitable for those seeking part-time or seasonal employment while accommodating personal commitments. It's always nice to make your own schedule, especially if you're in college. Customer Service Experience: This role provides an opportunity to develop strong customer service and communication skills, which are highly transferable to various other industries. Work with a Diverse and Inclusive Team: A diverse workforce brings different perspectives and can lead to better decision-making.

              Cons

              Physical Demands: The job can be physically demanding, requiring long hours of standing, walking, carrying trays, and lifting heavy objects, which may lead to fatigue or discomfort. Irregular Hours: Banquet servers often work irregular hours, including evenings, weekends, holidays, and split shifts, which can make it challenging to maintain a consistent work-life balance. Seasonal Employment: Some banquet server positions at The Fairmont may be seasonal, leading to potential periods of unemployment during the off-season.

              1. 2.0
                17 Sept 2023
                Anonymous Employee
                Current Employee, less than 1 year
                Whistler, BC
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Nothing compelling enough to list.

                Cons

                Staff housing is horrible. $400/month but you have to share a bedroom that is smaller than most college dorm rooms. The apartment looks like it hasn't been renovated since 1995, the furniture seems to have been picked up from the dumpsters. No fans or ventilation for the summer time; only heater. The bedrooms didn't even have a lightbulb on the ceiling (just a lamp). Also, it smells like weed in most apartments cause of the roommates "that are only there to enjoy". Food in Oscars. You may like it at first, but you quickly realise it's mostly refrigerated/reheated food that ends up making you sick. Goodluck, Stay away, stay safe.

                1. 2.0
                  19 Aug 2023
                  Carpenter
                  Former Employee, more than 1 year
                  Lake Louise, AB
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  great job lots of carious tasks to stay busy and challenged had a good work pace and life style balance with a 4 days on 3 days off shift. Nice location and good food and the staff cafeteria.

                  Cons

                  Worst part of my job was working along side the lead hand carpenter, his angry old man temper tantrums and ignorant racist outbursts carefully done where nobody could prove he said or did anything wrong constantly were more than I was willing to tolerate, when it finally came to confronting this behaviour in an HR meeting the incompetent cowardly chief engineer who was well aware of all of it tucked his tail between his legs and acted like this was the first time he ever heard of any problems like this which was a bold face lie. I still keep in touch with some employees still working out there and they tell me nothing has changed.

                  1. 1.0
                    8 Jul 2023
                    Internship
                    Current Employee, less than 1 year
                    Kamuela, HI
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Literally NONE other than getting my internship hours. Could have done that anywhere though without feeling like I'm being tortured.

                    Cons

                    First of all, interns were all lied to before we got here. We were originally told that the positions would be rotating, and once we got here, we were told they wouldn't. Then they proceeded to put the majority of us on dish washing duty, and the dishwasher has been broken for months. They expected us to do the dirty work that has no benefit towards our education and hospitality, and is extremely physically demanding and exhausting. After a lot of push, they finally allowed rotating positions. However, that is just the FIRST problem we encountered. So many things in our rooms are broken, and our rooms our TINY – barely big enough for one person, let alone 3. Our food is literal slop, I think I would rather eat prison food… unless maybe this is prison food. We are not allowed to use anything in the resort, which we wouldn't mind if there we were being taken care of better, but because of how they're treating us, our mental health is horrible. We're physically and mentally exhausted from working here. Every time someone goes to HR with a small issue, they ask if we want to go home. Slowly, I begin to realize that they hired so many of us because they knew we would hate it so much that they would have plenty of people quitting on them. That tells me that they've done this before, which makes this even worse. Right now, an intern has quit almost every week or every other week since May.

                    4
                    1. 1.0
                      20 Sept 2023
                      Event Server
                      Current Employee, less than 1 year
                      Singapore
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Literally zero, even the pay isn't as good as other hotels.

                      Cons

                      Getting constantly shouted at even if you're doing things as they said. They quite literally said themselves that they don't care about you, only their own customers. They'd rather you injure yourself than injure their glassware. I'm not sure about full timer, but if you plan to work part time here, don't.

                      1. 1.0
                        16 Sept 2023
                        Talent and Culture
                        Former Employee, less than 1 year
                        Whistler, BC
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        None that I can speak of

                        Cons

                        Terrible onboarding process. Lots of promises are made and lots of comments about support.... Then your left on your own. No accountability. Lots of passing the buck went, when it came to asking for help or support. Same problem as alot of the big employers in Whistler, fly in countless employees and not support them or be transparent with them about housing. Staff meals are like prison food. Terrible quality, 0 alternatives to the 1 meal option, with ungraded meat.

                        1
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                      Fairmont Hotels & Resorts Reviews FAQs

                      Fairmont Hotels & Resorts has an overall rating of 3.8 out of 5, based on over 2,058 reviews left anonymously by employees. 72% of employees would recommend working at Fairmont Hotels & Resorts to a friend and 60% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Fairmont Hotels & Resorts employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Fairmont Hotels & Resorts. This rating has improved by 2% over the last 12 months.

                      72% of Fairmont Hotels & Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fairmont Hotels & Resorts 3.3 out of 5 for work life balance, 3.8 for culture and values and 3.9 for career opportunities.

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                      Postdoctoral Researcher

                      Hello guys, I applied as Chemical engineer in a big company and I did with them all the interview steps (last one on 05/09/23), at the time of the interview there was no job opening and I got the interview through another division. Last week I received an email saying that they will let me know their final decision by the end of this week. Today I have received an email (with the job description attached) scheduling a call in few days for sharing the decision. Do they want to reject me on call?

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                      Mohammed Khan

                      What are the 6 questions your asked during dwp work coach executive officer interview?

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                      shahd mahmoud

                      I have an interview on monday as a product specialist- medical capability report. Any tips about how to answer if they ask about skills needed for the job? I have not had an interview in a year so any advice would help.

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                      Reviews by Job Title

                      • Server(65)
                      • Front Desk Agent(47)
                      • Banquet Server(41)
                      • Room Attendant(36)
                      • Manager(30)

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