Found 1,776 of over 2K reviews
- Most Recent
- Highest Rating
- Lowest Rating
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and discounts on other locations." (in 202 reviews)
- "Good pay and benefit so I worked as student and it was good" (in 108 reviews)
- "Great people and lots of action on weekends." (in 55 reviews)
- "Friendly staff and they are also very dedicated to their job." (in 50 reviews)
- "You get to live in beautiful jasper and colleagues are great." (in 49 reviews)
- "Poor management not very much guest centric" (in 109 reviews)
- "Long hours and constantly on your feet" (in 84 reviews)
- "Long hours no work life balance" (in 42 reviews)
- "Some managers have never been a server or bartender in banquets and sometimes their directions don't 'make sense' to those working" (in 37 reviews)
- "Fast pace and long hours" (in 31 reviews)
- 5.018 Sept 2023Banquet ServerCurrent Employee, more than 8 yearsScottsdale, AZ
Prestigious Work Environment: The Fairmont is renowned for its luxury and high standards, providing employees with a prestigious workplace to enhance their professional experience. Networking Opportunities: You'll have the chance to interact with a diverse clientele, including high-profile guests and business professionals, which can lead to valuable networking connections Flexible Hours: Many banquet positions offer flexible scheduling (if you're on-call), making it suitable for those seeking part-time or seasonal employment while accommodating personal commitments. It's always nice to make your own schedule, especially if you're in college. Customer Service Experience: This role provides an opportunity to develop strong customer service and communication skills, which are highly transferable to various other industries. Work with a Diverse and Inclusive Team: A diverse workforce brings different perspectives and can lead to better decision-making.
Physical Demands: The job can be physically demanding, requiring long hours of standing, walking, carrying trays, and lifting heavy objects, which may lead to fatigue or discomfort. Irregular Hours: Banquet servers often work irregular hours, including evenings, weekends, holidays, and split shifts, which can make it challenging to maintain a consistent work-life balance. Seasonal Employment: Some banquet server positions at The Fairmont may be seasonal, leading to potential periods of unemployment during the off-season.
- 2.017 Sept 2023Anonymous EmployeeCurrent Employee, less than 1 yearWhistler, BC
Nothing compelling enough to list.
Staff housing is horrible. $400/month but you have to share a bedroom that is smaller than most college dorm rooms. The apartment looks like it hasn't been renovated since 1995, the furniture seems to have been picked up from the dumpsters. No fans or ventilation for the summer time; only heater. The bedrooms didn't even have a lightbulb on the ceiling (just a lamp). Also, it smells like weed in most apartments cause of the roommates "that are only there to enjoy". Food in Oscars. You may like it at first, but you quickly realise it's mostly refrigerated/reheated food that ends up making you sick. Goodluck, Stay away, stay safe.
- 2.019 Aug 2023CarpenterFormer Employee, more than 1 yearLake Louise, AB
great job lots of carious tasks to stay busy and challenged had a good work pace and life style balance with a 4 days on 3 days off shift. Nice location and good food and the staff cafeteria.
Worst part of my job was working along side the lead hand carpenter, his angry old man temper tantrums and ignorant racist outbursts carefully done where nobody could prove he said or did anything wrong constantly were more than I was willing to tolerate, when it finally came to confronting this behaviour in an HR meeting the incompetent cowardly chief engineer who was well aware of all of it tucked his tail between his legs and acted like this was the first time he ever heard of any problems like this which was a bold face lie. I still keep in touch with some employees still working out there and they tell me nothing has changed.
- 1.08 Jul 2023InternshipCurrent Employee, less than 1 yearKamuela, HI
Literally NONE other than getting my internship hours. Could have done that anywhere though without feeling like I'm being tortured.
First of all, interns were all lied to before we got here. We were originally told that the positions would be rotating, and once we got here, we were told they wouldn't. Then they proceeded to put the majority of us on dish washing duty, and the dishwasher has been broken for months. They expected us to do the dirty work that has no benefit towards our education and hospitality, and is extremely physically demanding and exhausting. After a lot of push, they finally allowed rotating positions. However, that is just the FIRST problem we encountered. So many things in our rooms are broken, and our rooms our TINY – barely big enough for one person, let alone 3. Our food is literal slop, I think I would rather eat prison food… unless maybe this is prison food. We are not allowed to use anything in the resort, which we wouldn't mind if there we were being taken care of better, but because of how they're treating us, our mental health is horrible. We're physically and mentally exhausted from working here. Every time someone goes to HR with a small issue, they ask if we want to go home. Slowly, I begin to realize that they hired so many of us because they knew we would hate it so much that they would have plenty of people quitting on them. That tells me that they've done this before, which makes this even worse. Right now, an intern has quit almost every week or every other week since May.4
- 1.020 Sept 2023Event ServerCurrent Employee, less than 1 yearSingapore
Literally zero, even the pay isn't as good as other hotels.
Getting constantly shouted at even if you're doing things as they said. They quite literally said themselves that they don't care about you, only their own customers. They'd rather you injure yourself than injure their glassware. I'm not sure about full timer, but if you plan to work part time here, don't.
- 1.016 Sept 2023Talent and CultureFormer Employee, less than 1 yearWhistler, BC
None that I can speak of
Terrible onboarding process. Lots of promises are made and lots of comments about support.... Then your left on your own. No accountability. Lots of passing the buck went, when it came to asking for help or support. Same problem as alot of the big employers in Whistler, fly in countless employees and not support them or be transparent with them about housing. Staff meals are like prison food. Terrible quality, 0 alternatives to the 1 meal option, with ungraded meat.1
Fairmont Hotels & Resorts Reviews FAQs
Fairmont Hotels & Resorts has an overall rating of 3.8 out of 5, based on over 2,058 reviews left anonymously by employees. 72% of employees would recommend working at Fairmont Hotels & Resorts to a friend and 60% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
72% of Fairmont Hotels & Resorts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fairmont Hotels & Resorts 3.3 out of 5 for work life balance, 3.8 for culture and values and 3.9 for career opportunities.