Pros
There are hard-working, diligent, talented people who work here to learn from. The incredibly high turnover rate means you’ll be consistently receiving, attending, and ultimately leading trainings before you know it. They’re the closest thing these employees get to breaks, unless they’re really good at manipulating their calendars.
Cons
Ownership is the DNA of the company, and the entire organization coasts via constant genuflection at the altar of Lyde Spann. Senior management routinely puts in 70-hour weeks thanklessly, as their job entails managing the business and the clients, but mostly babysitting ownership. Ownership puts in a lot of hours every day, though her disorganization makes it a time quantity at the expense of productive quality. As a religiously calendar-oriented company, this causes incredible upheaval daily (as everyone else is constantly in meetings with her), to the point where there are almost daily internal meetings dedicated to “straightening out” the calendar she twisted up. Expect to work late most days because she's never not "running behind." Ownership provides no actual autonomy to staff, and views others as limbs through which she tries to do their jobs. As this is incredibly unreasonable for one person to do, your responsibilities become attempting to do your job in an excruciatingly documented manner to ensure you can provide near-daily updates on every granular detail. Half of your job is writing down things in multiple places, most of which will never be referenced more than once. But all written materials must be meticulously organized in a Dropbox folder corn maze. Tedious. Ownership is afraid to give up any control, at any level of the business. She hires experts in specific areas of need which are outside of her understanding, then struggles with the nuance of those areas in an attempt to micromanage what she doesn’t understand. Complex ideas cannot be executed against if ownership does not buy in. Ownership lacks the discipline to ever buy in. It’s not uncommon to have a five-person meeting to review a draft of an email. This is how granular the control is. Ownership struggles with newer technology. There is no reasonable version management plan for documents and spreadsheets... and people work mainly in documents and spreadsheets. So a team built on constant collaboration cannot simultaneously collaborate on most types of documents. Because ownership considers Track Changes in Word the ultimate divining rod and would be disoriented without it, the rest of the team suffers. Ownership can be reckless with her words. Her lapses in memory, inconsistency with decisions, and tendency to panic causes a lot of mistakes on what are otherwise mundane initiatives. It’s not uncommon for someone to be dressed-down in front of everyone for a minor mistake (and looked down-upon for weeks), even if the mistake was not their fault. It’s a demeaning shame cycle that leads capable employees to question their ability to do their jobs. No one should have to feel that way without cause (or even with, honestly), considering how hard everyone is already working because of ownership’s arbitrary whims and impossible expectations (that she herself fails to meet). Read all of the other reviews. The bad outnumber the good, and the good are written primarily by newer employees who haven’t been exposed to the warts of the business yet, but are internally encouraged to write a Glassdoor review to fight the stream of negative ones. There’s a steady supply of them because the turnover is insane. The bad reviews are still mostly applicable to the current environment, even if they’re a few years old. PS: A lot of the poor reviews have a copied-and-pasted reply from an HR manager. That manager was laid off without notice or an opportunity to say goodbye as part of downsizing. So while what they replied wasn’t that helpful at the time, it’s not even current, either. PPS: Other reviews note that they were lied to about compensation and incentivization in their interview with ownership. +1 to that as I was also fed those lies. PPPS: As of this writing, there's THREE former employees still listed on the website, out of EIGHT total listed. Two of those three left in the prior calendar year. One of the three left last June, which means a year before I wrote this review. That's a five-minute update they're deliberately failing to make, specifically to mislead.