A company that truly tries to live its values and think strategically - Strategy and Operations Associate Zillow Employee Review

5.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Zillow genuinely strives to live by its core values of transparency, innovation, and integrity. Leadership encourages big-picture thinking and strategic alignment across teams, and there’s a strong focus on data-driven decision making. Collaboration is built into the culture — cross-functional projects are common, and people are generally supportive and motivated by shared goals. The company invests in employee well-being, offers solid benefits, and takes feedback seriously. There’s also a real emphasis on empowering employees to grow through new initiatives and ownership opportunities.

Cons

Because Zillow moves fast and regularly rethinks its long-term strategy, priorities can shift quickly. Some teams experience reorg fatigue or changing leadership direction, which can make it difficult to plan long-term projects. As the company scales, communication across departments can occasionally feel siloed, and work-life balance varies by team.

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Zillow Response
7mo
We’re thrilled to hear that you’ve enjoyed the benefits and resources we offer. ‘Better Together’ is one of our core values striving to consistently treat each other with respect, empathy and appreciation. Your feedback motivates us to continuously improve and deliver an exceptional employee experience to meet the evolving needs of our team. Thank you for your review.

Explore other reviews about Zillow

5.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The posts about AWS culture infiltrating Zillow must be pretty team or person specific, as I've seen nothing but leaders who really care about their teams and the business. Middle managers can often drag down morale and culture - and working remote makes that hard to see/fix. But generally, the culture and support at Zillow is WAY better than any other tech company I've worked at (or heard about from friends). Fully remote with decent benefits and people who generally care about each other is fantastic (and hard to find in today's market). For those complaining about bad culture - I'd suggest you look at another role in another org, you might be pleasantly surprised the ZG people first culture is still strong.

Cons

Fully remote makes it hard to get the right visibility and promotions and ratings are unfortunately tied to whether senior leaders see your work and know who you are. You have to make an effort to be "seen" and that's hard to do remote. The news cycle is noisy with lawsuits, but I think a lot of that is because we're a big name with a big target on our back. A judge just ruled in Zillow's favor, against Compass.

2
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Zillow Response
3mo
Thank you for taking the time to share your review. It’s great to hear that leadership support, flexibility, and a people-first culture have stood out in your experience. We also recognize that visibility and growth can feel different in a remote environment, and feedback like this helps highlight where continued focus and clarity matter. We appreciate you sharing your perspective.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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