The owner managed to create a terribly toxic environment. She's only interested in her ideas, frivolously spends money, micromanages and could care less about what her employees can offer. Everyone is hired on to help make improvements and create new processes, but she will never let you stay long enough to make any type of improvement. She holds everyone to such high expectations standards, but falls short on so many of her own objectives.
If you're looking to be paid below market value and love being a micromanaged robot who is ready to serve at all hours ( sticking to a schedule is unheard of here) then this is the place for you.