Lot of potential but, a cultural suicide. - Anonymous employee Western Union Employee Review

2.0
21 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The potential to learn cross-functionally is immense. Being a 165+ year old heritage, there is a huge ladder to be climbed but, it's one of those opportunities that comes rarely which helps in understanding the complete landscape of the Digital world starting from customer facing applications to the new-generation back end and the heartbeat core of the company.

Cons

- Always stressful, political nightmare, bureaucracy of the highest level, culturally going downhill and really fast. - There are practically no work hours, 24*7 with the same old work, same features being re-written in different technologies for job security, improper prioritization, PMs just focus on deliverables that will accrue them bonuses at the end of the fiscal year. There is no focus on customer experience, no innovation.

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Western Union Response
7y
As a global company, we hold diversity at the core of our organization and are passionate about creating an inclusive workplace. We strive to create a welcoming culture and encourage collaboration in tangible ways across our organization. We will share your constructive feedback with our management teams, and if you'd like to share more detailed and confidential information with us, please email us at careers@westernunion.com.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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