Customer Ops - Customer Operations Specialist Visa Inc. Employee Review

4.0
17 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good salary, excellent benefits and overtime opportunity.

Cons

No major cons outside of the shift pattern.

Explore other reviews about Visa Inc.

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Hiring process was straightforward and smooth.

Cons

Haven't started yet so we will see.

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great co-workers, some leaders with integrity from Al Kelly time, great benefits, 401k, what used to be great WLB.

Cons

-Incompetent CTO and leadership, specially at the Sr Dr/ VP level, moved from Msft in troves. -No focus on product/features delivery using AI, rather useless AI tools to track productivity (LOC and other laughable outdated metrics). -All Optics, no innovation, decades behind Fintechs like Stripe in innovation. -Extreme toxic culture and politics at leadership level.

See reviews by: Helpful|Rating|Date|All