Mission-driven team that lives its values - Chief Revenue Officer Valve+Meter Performance Marketing Employee Review

Working at Valve and Meter as a Client Success Director has been a rewarding experience. The company is filled with talented, driven people who care about doing great work for clients. I appreciate the focus on strategy, accountability, and continuous improvement. Leadership is open to feedback, and there is a genuine effort to improve processes, support team development, and create better client outcomes. One of the biggest positives is the opportunity to make a real impact. In Client Success, you are not just managing accounts. You are helping shape strategy, strengthen client relationships, support team growth, and solve meaningful business challenges. The environment pushes you to think critically, lead with ownership, and continue developing professionally.

Like many growing companies, there are times when priorities shift quickly and processes are still being refined. However, there is also a clear willingness to identify gaps and improve.

Working alongside genuinely talented, high-caliber individuals.

When I first joined, I was enthusiastic. The culture appeared transparent and authentic, fostering a positive start. However, this environment changed dramatically following the acquisition. We were repeatedly assured that the acquisition would not impact job security, yet we quickly witnessed inconsistent staffing decisions. What began as periodic individual layoffs escalated rapidly into substantial workforce reductions. Worse, the company began replacing talented, internal staff with cheaper outside partners and virtual assistants. This shift has created an atmosphere of zero job security and severely undermines the trust employees once had in management's commitments.